Reply

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

TedNemo
Tutor

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Sadly, haven't managed to. Thanks for asking.

I think I may be reduced to ordering a replacement.

If so, am I right to think that as long as my (2) satellites aren't similarly damaged, they should work fine, no matter what firmware the new router comes with? Or would they have to have the same firmware?

Thanks

Message 76 of 186
FURRYe38
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Well depending what comes on the new RBR replacement. You can check to see if they work. I would presume they would but hard to say though. RBR and RBS are really supposed to be on same version. 

 

I presume your RBR is out of warranty?

So does your wired PC get any IP address after pressing the reset button for 15 seconds then release?

 


@TedNemo wrote:

Sadly, haven't managed to. Thanks for asking.

I think I may be reduced to ordering a replacement.

If so, am I right to think that as long as my (2) satellites aren't similarly damaged, they should work fine, no matter what firmware the new router comes with? Or would they have to have the same firmware?

Thanks


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 77 of 186
TedNemo
Tutor

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Yes, unfortunately out of warranty.

Get no sign of life at all from the old one, even when I attempt to connect by ethernet. Really furstrating, since have had it since Dec 2016 and has worked perfectly fine – until, at the urging of the Orbi app, I did the latest firmware update. 

Again, thanks for your helpful suggestions.

Message 78 of 186
Ha_Ku_Na
Luminary

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

@Ha_Ku_Na wrote:

I upgraded from 2.5.1.16 to 2.7.2.104 yesterday. So far no issues.

 

In the past I tried several versions after 2.5.1.6 and had issues with all of them within a short time after upgrade.
...

- using "VPN Service"

- using "LAN Address reservation" (bind MAC to a fix IP address)


Just to have you updated. After nearly 5 days on 2.7.2.104 -> NO issues at all !

Looks like I do not have to look for (mesh) alternatives (non Netgear).

RBR50 / 2xRBS50 WiFi / 1xRBS50 wired / FW2.7.3.23
Message 79 of 186
FURRYe38
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Be sure to make a new back up configuration to file for safe keeping. 

Enjoy. Smiley Wink


@Ha_Ku_Na wrote:
@Ha_Ku_Na wrote:

I upgraded from 2.5.1.16 to 2.7.2.104 yesterday. So far no issues.

 

In the past I tried several versions after 2.5.1.6 and had issues with all of them within a short time after upgrade.
...

- using "VPN Service"

- using "LAN Address reservation" (bind MAC to a fix IP address)


Just to have you updated. After nearly 5 days on 2.7.2.104 -> NO issues at all !

Looks like I do not have to look for (mesh) alternatives (non Netgear).


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 80 of 186
Cubuff
Aspirant

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Update Friday last via App. Unstable and network drops/ fails randomly. What can I do to correct?
Message 81 of 186
CrimpOn
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@Cubuff wrote:
Update Friday last via App. Unstable and network drops/ fails randomly. What can I do to correct?

If doing a Factory Reset and reconfiguring does not help, the only other option is to download a previous firmware and install it manually.

https://www.youtube.com/watch?v=cMw4ePACgc4 

 

There seem to be a lot of posts that start out: "I updated firmware using the app, and.... (something bad happened)"

 

I love my Orbi.
Message 82 of 186
vajim
Master

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@Cubuff wrote:
Update Friday last via App. Unstable and network drops/ fails randomly. What can I do to correct?

revert back to previous firmware....

Message 83 of 186
HTBruceM
Guide

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

I have wired backhaul. After attempting 2.7.2.104 update, both of my satellites appeared at the same IP address (192.168.1.250) in the Orbi router "connected devices", under connected satellites. (problem right there..) However, none of my devices would connect to any Sat via WiFi. (Everything within range was connected directly to the router). The router itself appears to work. But the satellites went to the slow white pulsing ring and stay there forever.

Attempting a direct web connection to 250 results in "refused connection". Even after turning off one of the satellites (conflicting IP address).

 

115749.png

 

So next I tried the TFTP update method on one of the Sats. Isolated on a dedicated PC ethernet connection with manual IP. TFTP would not work, no blocks were transmitted. The sat would configure itself to IP address 250. I could PING it from the PC. But I could not open it's web pages, and I could not upload the FW file via TFTP. Tried resetting the sat numerous times and no dice.

 

So both satellites are "stuck" with the slow pulsing white ring. I ran a WiFi scan utility on my phone, and I don't even see any WiFi at all coming from the satellite. So whatever the FW is doing, it hasn't gotten to the point where it enables WiFi yet.

 

Any suggestions for the next step, now that Netgear has broken my network?

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 84 of 186
CrimpOn
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@HTBruceM wrote:

So next I tried the TFTP update method on one of the Sats. Isolated on a dedicated PC ethernet connection with manual IP. TFTP would not work, no blocks were transmitted. The sat would configure itself to IP address 250. I could PING it from the PC. But I could not open it's web pages, and I could not upload the FW file via TFTP. Tried resetting the sat numerous times and no dice.


My experience with TFTP has been erratic. There seems to be a brief period after the device is powered on when it will respond to TFTP and when I missed that time slot, TFTP would not work.  I would try more times.

I love my Orbi.
Message 85 of 186
alokeprasad
Mentor

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Work with 1 sat at a time (power off the other one).

 

Move the sat close (20 ft) to the router. Don't use wired backhaul, for now.

Factory reset the sat. Press the sync button on the base and sateliite to add it like a new device.

 

Does it get added to the network?

 

Orbi RBK50v2 ver 2.7.4.24
Love my Orbi (with this firmware version).
Message 86 of 186
HTBruceM
Guide

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Sorry I updated my post with more info. The sat does not emit any WiFi; it's radios are not enabled. Trying to add it without the ethernet backhaul is pointless. Regardless, I have tried. 

 

The instructions also say that if/when you press the SYNC button, the ring should go to some other color, but mine just stays slow pulsing white forever, no change. 

Message 87 of 186
HTBruceM
Guide

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

"TFTP active window"... Yeah that makes some sense to me. I will continue to work in this solution.

 

The sats never get far enough to even enable the WiFi radios, and they won't update (or finish updating/booting) on the wired backhaul connection either.

 

TFTP seems to be my only path to unbrick these sats at this point.

Message 88 of 186
alokeprasad
Mentor

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

This is serious stuff: if the firmware update process leaves devices in "bricked" state. 

How did you update the firmware? App? web interface?

 

Advice: create a new thread with descriptive subject.  Better than adding to a long thread which is marked "solved"

Orbi RBK50v2 ver 2.7.4.24
Love my Orbi (with this firmware version).
Message 89 of 186
vajim
Master

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@alokeprasad wrote:

This is serious stuff: if the firmware update process leaves devices in "bricked" state. 

How did you update the firmware? App? web interface?

 

Advice: create a new thread with descriptive subject.  Better than adding to a long thread which is marked "solved"


The last time I did a firmware update I did it from the PC login - web interface

 

Message 90 of 186
FURRYe38
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 

 

try nmrpflash?
Try that when tftp doesn't work


@HTBruceM wrote:

"TFTP active window"... Yeah that makes some sense to me. I will continue to work in this solution.

 

The sats never get far enough to even enable the WiFi radios, and they won't update (or finish updating/booting) on the wired backhaul connection either.

 

TFTP seems to be my only path to unbrick these sats at this point.


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 91 of 186
HTBruceM
Guide

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Thanks for that hint. 

 

My first mistake was not doing the hard factory reset ahead of the TFTP load. The instructions given were somewhat generic and not specific to the Orbi. The instructions just said to power off/on and then hit the PUT button on the TFTP app when the power LED blinks orage. Well that never happens on the Orbi. It blinks RED.

 

My 2nd mistake was not waiting for the power LED to start blinking red while pushing the reset with the paper clip. Unless it blinks red, it is not going thru the proper factory reset sequence.

 

My 3rd mistake was not using 192.168.1.1.  Since this sat kept coming up to 250, I assumed that was the address they used for the TFTP after reset. Wrong. It is 192.168.1.1.  I had been testing/pinging address 250 because the sat was coming up to that address in its "hung up" state; assuming it would also do that upon the factory reset. 

 

Sadly after it did appear to load up the 2.7.2.104 FW, it came back to the same place. Forever pulsing the white LED ring.  

 

My next step is to re-load the previous FW into the SAT using the TFTP process again. Maybe it's not bricked after all.

 

Message 92 of 186
vajim
Master

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@HTBruceM wrote:

 

 

My next step is to re-load the previous FW into the SAT using the TFTP process again. Maybe it's not bricked after all.

 

 

Previous version may be a great idea

 

perhaps if you do, let us know how it all worked out

 

thanks. 

 


 

Message 93 of 186
FURRYe38
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

So you were not able to connect to 192.168.1.1 and the RBRs web page after the TFTP send was completed? 


@HTBruceM wrote:

Thanks for that hint. 

 

My first mistake was not doing the hard factory reset ahead of the TFTP load. The instructions given were somewhat generic and not specific to the Orbi. The instructions just said to power off/on and then hit the PUT button on the TFTP app when the power LED blinks orage. Well that never happens on the Orbi. It blinks RED.

 

My 2nd mistake was not waiting for the power LED to start blinking red while pushing the reset with the paper clip. Unless it blinks red, it is not going thru the proper factory reset sequence.

 

My 3rd mistake was not using 192.168.1.1.  Since this sat kept coming up to 250, I assumed that was the address they used for the TFTP after reset. Wrong. It is 192.168.1.1.  I had been testing/pinging address 250 because the sat was coming up to that address in its "hung up" state; assuming it would also do that upon the factory reset. 

 

Sadly after it did appear to load up the 2.7.2.104 FW, it came back to the same place. Forever pulsing the white LED ring.  

 

My next step is to re-load the previous FW into the SAT using the TFTP process again. Maybe it's not bricked after all.

 


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 94 of 186
HTBruceM
Guide

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@FURRYe38 wrote:

So you were not able to connect to 192.168.1.1 and the RBRs web page after the TFTP send was completed? 



While attempting to get the prior FW loaded onto SAT1 via TFTP (unsuccessfully), I noticed at SAT1 had gone to SOLID BLUE ring LED at some point. WTH? So NOW it decides to complete booting. Instead of continuing to try and get the prior FW loaded via TFTP, I just hit the SYNC button on it and the router and suddenly now it comes up.

 

So I never did get that sat to load the prior FW. But somehow through all this messing around with TFTP (probably because I finally did a valid factory reset), the damn thing is working again.

 

I just now moved SAT2 into my work area next to the router and it actually came up after a factory reset. So both Sats are on 2.7.2.104 firmware.

 

I'm afraid to put them back on wired backhaul... I will try at some point.

 

What a finicky, temperamental, fussy, obstinate,   <I could keep going>    product this is.

Message 95 of 186
FURRYe38
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Ok, So with the RBS, can you get to it's web page using the assigned IP address found on the RBR? 

 

RBS IP address after a reset and it's not synced to any RBR, will be 192.168.1.250 for future reference. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 96 of 186
HTBruceM
Guide

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released



@FURRYe38 wrote:

Ok, So with the RBS, can you get to it's web page using the assigned IP address found on the RBR? 


Yep I can get to the management pages of both satellites now. Everything appears "nominal" at this point. I have not yet wired up the ethernet backhaul but I will get around to that another time, when the wife is not home. 

 

RBS IP address after a reset and it's not synced to any RBR, will be 192.168.1.250 for future reference. 


That is good to know. I wish they would document the "magic" process that is used to switchover from wireless to wired backhaul. Some sort of trickery going on. I know it used to play hell with some intervening switches, creating a temporary "loop" I think. It looks to me like the same MAC address is present in both the WIRED and WIRELESS backhaul. 

 

I'm going out on a limb here and guessing that all I needed in the first place was a valid factory reset on the Sats. I am still unsure of the true sequence for factory reset. I seemed to get different behavior depending on WHEN I pressed the the reset button, and for how long.

 

I the old days of PCs, we had a good old port 80 card... We could plug that in and capture the BIOS progress codes to at least let you know WHERE it was headed before it got hung up. I suppose the equivalent here is the ring LED, although the granularity of 4 colers and 3 different patterns is pretty rough. 

 

In summary, the 2.7.2.104 FW DID NOT brick the satellites. However it did put them into an indeterminate state that unlinked them from the router and (seemingly) required a hard reset to recover from.

 

 

Message 97 of 186
FURRYe38
Guru

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Good to hear. 

 

A power OFF of the RBS should have been all that was needed after v104 was applied, however a reset could have been needed. 

 

What is the Mfr and model# of the ethernet switch in the configuration? There are some known problems with some LAN switches. 
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy...

 

Also be aware of this as well:

https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2028357/high...


@HTBruceM wrote:


@FURRYe38 wrote:

Ok, So with the RBS, can you get to it's web page using the assigned IP address found on the RBR? 


Yep I can get to the management pages of both satellites now. Everything appears "nominal" at this point. I have not yet wired up the ethernet backhaul but I will get around to that another time, when the wife is not home. 

 

RBS IP address after a reset and it's not synced to any RBR, will be 192.168.1.250 for future reference. 


That is good to know. I wish they would document the "magic" process that is used to switchover from wireless to wired backhaul. Some sort of trickery going on. I know it used to play hell with some intervening switches, creating a temporary "loop" I think. It looks to me like the same MAC address is present in both the WIRED and WIRELESS backhaul. 

 

I'm going out on a limb here and guessing that all I needed in the first place was a valid factory reset on the Sats. I am still unsure of the true sequence for factory reset. I seemed to get different behavior depending on WHEN I pressed the the reset button, and for how long.

 

I the old days of PCs, we had a good old port 80 card... We could plug that in and capture the BIOS progress codes to at least let you know WHERE it was headed before it got hung up. I suppose the equivalent here is the ring LED, although the granularity of 4 colers and 3 different patterns is pretty rough. 

 

In summary, the 2.7.2.104 FW DID NOT brick the satellites. However it did put them into an indeterminate state that unlinked them from the router and (seemingly) required a hard reset to recover from.

 

 


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 98 of 186
vajim
Master

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released

Message 99 of 186
vajim
Master

Re: New - Orbi RBR50 Router Firmware Version V2.7.2.104 Released


@HTBruceM wrote:

 

In summary, the 2.7.2.104 FW DID NOT brick the satellites. However it did put them into an indeterminate state that unlinked them from the router and (seemingly) required a hard reset to recover from.

 

Thanks 

 

nice write up

 

What's more disturbing is we continue to see these types of firmware made available and users on this forum that get behind them while making it appear that a update is what they need. Many have posted that they have updated with no problems so you should be fine.  

 

im glad your orbi may have survived 

 

thanks again for the informative post.  


 

Message 100 of 186
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