New Orbi--router blinking magenta

[emiliewasmyeve]

Just set-up our new Orbi this morning. Easy set-up, everything worked perfectly for an hour. Then, out of nowhere, the router started blinking magenta. I've tried restarting, unplugging, etc. Nothing works. Ideas?

[murchman]

Does the router stay blinking magenta and are you using a Satalite?

[emiliewasmyeve]

Yes, it stays blinking magenta. The satellite is set up properly, and glows blue to indicate a good signal, but then does work because the router doesn't have signal.

[murchman]

So your router is not getting out to the Internet? What does the status page show when click on the advanced tab?

[emiliewasmyeve]

My router connected to the internet modem, initially, but then just stopped for no reason. I have Xfinity cable, and the modem is also a router (which is how I'm online, now). It seems like the two worked together initially and then stopped.

[peteytesting]

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@emiliewasmyeve wrote:

My router connected to the internet modem, initially, but then just stopped for no reason. I have Xfinity cable, and the modem is also a router (which is how I'm online, now). It seems like the two worked together initially and then stopped.

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so you need to ether bridge that modem so its working as just a modem and not a router , or run the orbi in ap mode

the way you have it setup at the moment is prob causing an ip conflict