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Virtuoso

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released


@FURRYe38 wrote:

Usually errros like that are a browser cache or browser issue. 

I have never seen any FW update errors whatsoever with using manual FW update files.


You would think so except I cleared the cache on my primary browser (Firefox) and also tried updating with 3 other browsers (same resulting internal server error). Fortunately, the update was successful but not without a lot of handwringing. Also, when I updated the router (which gets updated after the SATs obviously), the update indicator stalled halfway through. This all might have just been some sort of web GUI issue but it certainly was unnerving.

Message 51 of 118
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Star

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released


@FURRYe38 wrote:

Ready many user posts and exeperiences. Also information form NG forum modeerators. 


How do "user posts and experiences" indicate that Netgear pushes updates? What information from moderators?

 

The auto firmware upgrade log clearly shows Orbi polling Netgear's servers. That's a pull, not a push.

Message 52 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Yes I have seen this on both Orbi AC and AX. This browser progress stall. Just leave it alone here and it will continue. Learned to accept this odd issue seen. Odd some of us have not seen this server error. Ever. Smiley Embarassed


@tagteam wrote:

@FURRYe38 wrote:

Usually errros like that are a browser cache or browser issue. 

I have never seen any FW update errors whatsoever with using manual FW update files.


You would think so except I cleared the cache on my primary browser (Firefox) and also tried updating with 3 other browsers (same resulting internal server error). Fortunately, the update was successful but not without a lot of handwringing. Also, when I updated the router (which gets updated after the SATs obviously), the update indicator stalled halfway through. This all might have just been some sort of web GUI issue but it certainly was unnerving.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 53 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Thats just checking for updates only. Auto push can and does happen for those who have experienced. There is a long history here in the forums of users positng that there systems didn't work well after auto updates were app. 


@lukpac wrote:

@FURRYe38 wrote:

Ready many user posts and exeperiences. Also information form NG forum modeerators. 


How do "user posts and experiences" indicate that Netgear pushes updates? What information from moderators?

 

The auto firmware upgrade log clearly shows Orbi polling Netgear's servers. That's a pull, not a push.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 54 of 118
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Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

 


@FURRYe38 wrote:

Thats just checking for updates only. Auto push can and does happen for those who have experienced. There is a long history here in the forums of users positng that there systems didn't work well after auto updates were app. 

 




How exactly does "auto push" happen? Netgear has a database of every Orbi router and periodically connects to each one? What are you basing that on?

Message 55 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

We don't have that information. Something NG doesn't give out either. 

 

You can do a search here in the forums for auto update and posts. I'm sure you find posts regarding this since you seem to be new to Orbi. Long history behind orbi. 

 

Good Luck. 

 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 56 of 118
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Star

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

I’m not new to ORBI, nor am I new to networking, system administration, nor programming. My job is literally software development and system administration.

A push is very different from a pull.
Message 57 of 118
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Tutor

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Did this firmware remove the original Circle parental controls?  I need to be able to limit access to sites per device and it appears that is now only available with a premium subscription.  I used to do it before this upgrade, but I was one of the people experiencing the dreaded Wifi drops when Circle was enabled.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 58 of 118
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Luminary

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

When trying to update firmware manually, I also get the internal update server error. No joy updating at all, either the Sat.s or the main router.

Message 59 of 118
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Sensei

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released


@pengwn wrote:

Did this firmware remove the original Circle parental controls?


Wouldn't it be wonderful if Netgear published a link to these new "Smart Parental Controls" so that customers could (for example) (a) see what they are getting into, or (b) compare Netgear's package with Disney's package?

 

Dream On.  Looks like the only way to get information is to sign up and experience "whatever happens".  Then, post on the community forum for Smart Parental Controls.  Oh wait, there is not a forum for the new product.

I love my Orbi.
Message 60 of 118
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Virtuoso

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released


@spewak wrote:

When trying to update firmware manually, I also get the internal update server error. No joy updating at all, either the Sat.s or the main router.


I faced the same issue. I got the internal server error when attempting to update the router after I had successfully updated the Sats. Ultimately, I discovered that the router had actually updated so it became a non-issue.

 

If your Sats are still on the previous firmware and there are no anomalies, I would recommend sticking with that until NG resolves this issue.

Message 61 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Updated my RBK50 system today to this version and running in AP Mode. RBS wirelessly connected. 

So far no issues. RBS appearing in RBRs web page correctly. 

Orbi app speed test is working. 

 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 62 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

What OS Platform and browser are you using? I just updated mine manually using the FW files downloaded from NGs web page. 
Mac OSX and Safari browser used to send FW files to RBS and RBR. I then factory reset and setup from scratch in AP Mode. 


@spewak wrote:

When trying to update firmware manually, I also get the internal update server error. No joy updating at all, either the Sat.s or the main router.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 63 of 118
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Luminary

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

I'm on Windows 10 using latest Firefox version. It has me flummoxed!

Message 64 of 118
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Luminary

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Slight ammendation to my previous post:

I finally was able to update both Sat's and main RBR to 2.7.

Relieved to have finally cracked on with it.

Thanks for replying.

Message 65 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Any idea of what the change was? 

Glad you got it installed. Mines working great so far in AP Mode. 


@spewak wrote:

Slight ammendation to my previous post:

I finally was able to update both Sat's and main RBR to 2.7.

Relieved to have finally cracked on with it.

Thanks for replying.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 66 of 118
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Virtuoso

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released


@FURRYe38 wrote:

Any idea of what the change was? 

Glad you got it installed. Mines working great so far in AP Mode. 


@spewak wrote:

Slight ammendation to my previous post:

I finally was able to update both Sat's and main RBR to 2.7.

Relieved to have finally cracked on with it.

Thanks for replying.


 


I obviously have no idea what @spewak's change was, but my experience freaked me out pretty badly; I was almost convinced the update had bricked my Orbi router. Thankfully, it resolved itself without any intervention on my part but I think this will be the last time I download and install new firmware manually. If the new firmware doesn't appear in the firmware update section, I'm probably going to pass.

Message 67 of 118
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Aspirant

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

I had the same issue where my router would pulse white after attempting a manual update, but would give the internal server error 500 when trying to log in via the web interface. My internet connection continued to work without issue while it was doing this. I was able to login via the Orbi app, and when I updated from within there the update was then applied and the router rebooted itself. I was able to manually update the satellite successfully.

Message 68 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

What browser did you use when you first tried the manual FW update? 


@pdeethardt wrote:

I had the same issue where my router would pulse white after attempting a manual update, but would give the internal server error 500 when trying to log in via the web interface. My internet connection continued to work without issue while it was doing this. I was able to login via the Orbi app, and when I updated from within there the update was then applied and the router rebooted itself. I was able to manually update the satellite successfully.


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 69 of 118
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Aspirant

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

I used Safari v14.0.

 


@FURRYe38 wrote:

What browser did you use when you first tried the manual FW update? 

Message 70 of 118
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Virtuoso

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released


@pdeethardt wrote:

I used Safari v14.0.

 


@FURRYe38 wrote:

What browser did you use when you first tried the manual FW update? 


 

Interesting that the same thing occurred with Safari because now I can almost guarantee it's not the browser.

 

I tried virtually all of the others including Firefox, Chrome, Opera, and Edge and got the same result with each one.

Message 71 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Ok, was curious, I used Safari and I was in Big Sur OSX 11 beta when I did mine. Was wire connected to the RBR and RBS directly. My RBR was not connected to the ISP modem or a host router though. 


@pdeethardt wrote:

I used Safari v14.0.

 


@FURRYe38 wrote:

What browser did you use when you first tried the manual FW update? 


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 72 of 118
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Luminary

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

@tagteam 

I had no idea what changes took place either. I have done the Firmware updates both manually and auto for years and this one had me freaked out as well. I am with you though in that I am not going to update manually any longer.

Message 73 of 118
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Aspirant

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

New Orbi owner here... is it normal for Netgear to push out firmware updates this slowly? My setup is sitting on 2.5.1.16 and not seeing any updates. Is consensus to just leave things be until they do? Are there sometimes issues in the checks when setup in AP mode?

Message 74 of 118
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Guru

Re: New - RBR50 / RBS50 Firmware Version 2.7.0.70 Officially Released

Correct. NG doesn't necessarily push out FW updates for everyone at the same time. 

If it works, don't fix it. 

If you want to update, then you can manually upate as well our self. 

 

When in AP Mode should be any update check issues unless your upstream router is blocking something. 


@stewlevine wrote:

New Orbi owner here... is it normal for Netgear to push out firmware updates this slowly? My setup is sitting on 2.5.1.16 and not seeing any updates. Is consensus to just leave things be until they do? Are there sometimes issues in the checks when setup in AP mode?


 


My Setup (Cable 900Mbps/50Mbps)>CAX80(Modem Mode)>RBK853 v3.2.16.6(Router Mode)

Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 75 of 118
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