×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Re: No Internet on Orbi WiFi

sbanyai
Follower

No Internet on Orbi WiFi

My internet quit working about 4 days ago and I have been trouble shooting to find the issue.   I can connect directly to my modem and get internet.   When I turn the Wireless WIFI back on, on my router, I can connect to the internet through that as well.  However, when I connect the Orbi and turn off the WIF on my router, I see the Orbi network and when I try to connect, I have no internet service.   When I plug a line into the Orbi, I also have no internet.   When I plug into my modem or router, I have internet.   I believe something has gone wrong with the Orbi system.

 

Any idea??

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: No Internet on Orbi WiFi

If your modem has a built in router you will either need to make it a modem only or make the orbi run in AP mode.

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 1915 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7