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Orbi WiFi 7 RBE973
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No internet connection only in part of the house

Caiteb
Aspirant

No internet connection only in part of the house

I have the Orbi and router system and it’s is not connecting to the internet downstairs. I have WiFi access upstairs but it won’t let anything connect to the WiFi downstairs
Message 1 of 5
DarrenM
Sr. NETGEAR Moderator

Re: No internet connection only in part of the house

What is the setup of your orbi satellites in your home? Do you get signal downstairs just no internet connection?

 

DarrenM

Message 2 of 5
Caiteb
Aspirant

Re: No internet connection only in part of the house

I was able to fix the problem. But yes I was able to get the signal downstairs but it kept telling me there was no internet connection.
Message 3 of 5
FURRYe38
Guru

Re: No internet connection only in part of the house

How did you fix the problem? 

Message 4 of 5
Caiteb
Aspirant

Re: No internet connection only in part of the house

I had to do a hard reset on the router and the satellite and then had to do a new set up through the orbi app since I was not able to connect to the internet even though the signal came through.
Message 5 of 5
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