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No internet connection only in part of the house
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2018-02-20
04:04 PM
2018-02-20
04:04 PM
No internet connection only in part of the house
I have the Orbi and router system and it’s is not connecting to the internet downstairs. I have WiFi access upstairs but it won’t let anything connect to the WiFi downstairs
Message 1 of 5
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2018-02-22
01:59 PM
2018-02-22
01:59 PM
Re: No internet connection only in part of the house
What is the setup of your orbi satellites in your home? Do you get signal downstairs just no internet connection?
DarrenM
Message 2 of 5
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2018-02-22
04:43 PM
2018-02-22
04:43 PM
Re: No internet connection only in part of the house
I was able to fix the problem. But yes I was able to get the signal downstairs but it kept telling me there was no internet connection.
Message 3 of 5
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2018-02-22
04:51 PM
2018-02-22
04:51 PM
Re: No internet connection only in part of the house
How did you fix the problem?
Message 4 of 5
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2018-02-22
11:22 PM
2018-02-22
11:22 PM
Re: No internet connection only in part of the house
I had to do a hard reset on the router and the satellite and then had to do a new set up through the orbi app since I was not able to connect to the internet even though the signal came through.
Message 5 of 5
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