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No longer can use Bluetooth with PC

wesleyrm
Luminary

No longer can use Bluetooth with PC

Hello,

I recently installed an Orbi Router and satellite. RBR50 firmware 2.5.1.8.

It’s affecting the Bluetooth connection on my PC and not allowing me to connect my headset or mouse. I’ve never run into this issue before with a router or 2.4ghz. Checking online, I tried some solutions such as changing the channel for the 2.4ghz band. However this did not solve the issue.

Can anything be done to solve this issue? The satellite is in the same room as my PC, but if I turn it off and try connecting to the router, which is downstairs, I still have the same issue.
Message 1 of 6

Accepted Solutions
FURRYe38
Guru

Re: No longer can use Bluetooth with PC

You can try lowering the power output of the RBR if needed and you think the Orbi is effecting your BT devices. Under Advanced Tab/Advanced Settings/Wireless Settings


@wesleyrm wrote:
Hello,

I recently installed an Orbi Router and satellite. RBR50 firmware 2.5.1.8.

It’s affecting the Bluetooth connection on my PC and not allowing me to connect my headset or mouse. I’ve never run into this issue before with a router or 2.4ghz. Checking online, I tried some solutions such as changing the channel for the 2.4ghz band. However this did not solve the issue.

Can anything be done to solve this issue? The satellite is in the same room as my PC, but if I turn it off and try connecting to the router, which is downstairs, I still have the same issue.

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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Message 3 of 6

All Replies
CrimpOn
Guru

Re: No longer can use Bluetooth with PC

I have no doubt there is a problem with the PC bluetooth connection.  Doubt very much it is the Orbi.  I regularly sit three feet from my Orbi with all sorts of bluetooth devices having a merry time. What happens when ALL of the Orbi devices are turned off?

I love my Orbi.
Message 2 of 6
FURRYe38
Guru

Re: No longer can use Bluetooth with PC

You can try lowering the power output of the RBR if needed and you think the Orbi is effecting your BT devices. Under Advanced Tab/Advanced Settings/Wireless Settings


@wesleyrm wrote:
Hello,

I recently installed an Orbi Router and satellite. RBR50 firmware 2.5.1.8.

It’s affecting the Bluetooth connection on my PC and not allowing me to connect my headset or mouse. I’ve never run into this issue before with a router or 2.4ghz. Checking online, I tried some solutions such as changing the channel for the 2.4ghz band. However this did not solve the issue.

Can anything be done to solve this issue? The satellite is in the same room as my PC, but if I turn it off and try connecting to the router, which is downstairs, I still have the same issue.

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 3 of 6
wesleyrm
Luminary

Re: No longer can use Bluetooth with PC

Once I turn off the orbi devices and use the stock router that came from my ISP the BT with my PC works again. 


@CrimpOn wrote:

I have no doubt there is a problem with the PC bluetooth connection.  Doubt very much it is the Orbi.  I regularly sit three feet from my Orbi with all sorts of bluetooth devices having a merry time. What happens when ALL of the Orbi devices are turned off?


 

Message 4 of 6
wesleyrm
Luminary

Re: No longer can use Bluetooth with PC


@FURRYe38 wrote:

You can try lowering the power output of the RBR if needed and you think the Orbi is effecting your BT devices. Under Advanced Tab/Advanced Settings/Wireless Settings


@wesleyrm wrote:
Hello,

I recently installed an Orbi Router and satellite. RBR50 firmware 2.5.1.8.

It’s affecting the Bluetooth connection on my PC and not allowing me to connect my headset or mouse. I’ve never run into this issue before with a router or 2.4ghz. Checking online, I tried some solutions such as changing the channel for the 2.4ghz band. However this did not solve the issue.

Can anything be done to solve this issue? The satellite is in the same room as my PC, but if I turn it off and try connecting to the router, which is downstairs, I still have the same issue.

 


Thanks! I dropped 2.4Ghz to 75% and my BT on PC now works and connects to devices again. 

Message 5 of 6
FURRYe38
Guru

Re: No longer can use Bluetooth with PC

Glad that worked. 

Enjoy. 


@wesleyrm wrote:

@FURRYe38 wrote:

You can try lowering the power output of the RBR if needed and you think the Orbi is effecting your BT devices. Under Advanced Tab/Advanced Settings/Wireless Settings


@wesleyrm wrote:
Hello,

I recently installed an Orbi Router and satellite. RBR50 firmware 2.5.1.8.

It’s affecting the Bluetooth connection on my PC and not allowing me to connect my headset or mouse. I’ve never run into this issue before with a router or 2.4ghz. Checking online, I tried some solutions such as changing the channel for the 2.4ghz band. However this did not solve the issue.

Can anything be done to solve this issue? The satellite is in the same room as my PC, but if I turn it off and try connecting to the router, which is downstairs, I still have the same issue.

 


Thanks! I dropped 2.4Ghz to 75% and my BT on PC now works and connects to devices again. 


 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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