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No products registered under your profile
My Orbi is actually a model RBR20, but the pull-down list doesn't include that model, and it will not allow me to manually add it. I have registered my Orbi system, and have a confirmation e-mail that the registration was recieved, but when I log into support with my password, it says "No products registered under your profile." I have contacted support by telephone regarding this issue, and they said it was a computer problem on their end, and to wait a couple of weeks? to see if it is fixed. It is now more than a couple of weeks, and it still doesn't work. This is kind of nuts? Is there a solution?
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Re: No products registered under your profile
RBK50 v2.7.2.102
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
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Re: No products registered under your profile
I tried to register my Orbi RBK50 AC3000 but unable to. It kept giving me an error. Please help.
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Re: No products registered under your profile
I have the same issue with my RBR50 & two RBS50 satellites - no products registered under your profile. I registered by system the day I bought it from Costco. What to do now?
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