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Re: Not connecting to Circle
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Not connecting to Circle
I just replaced a Orbi Router RBK53 with a new one RBK50 because it kept disconnecting from internet about twice a day.
I usually fixed it by reseting the modem so bouth a new one to see if there is teh modem that was bad.
Everything is working fine, except the Dysney Circle
I have enable it and set up the profiles but it does not actually seems to be filtering anything.
I tried to reset on teh app but it keeps telling me that that it is "Not Connected to Circle"
Need any advice you can provide.
Roberto
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Re: Not connecting to Circle
Is Circle enabled under Parental Control in the web GUI or in the app?
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Re: Not connecting to Circle
Yes. Circle is enabvled in the GUI. I also checked the app and it gives mne a choice to Disable Circle so it is enabled.
The "Cant connect to circle" appears when I press the "Reset" button on the APP.
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Re: Not connecting to Circle
What if you select one of the profiles in Circle and select History. Do you see any events there?
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Re: Not connecting to Circle
On the profiles I have one set to not filters and one for teens.
On the one for no filters the History button is greyed out.
On the other one is not, but when I click on it there is no history
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Re: Not connecting to Circle
Can you please go to Parental Control in the web GUI, disable Circle and then enable again, to see if anything will change.
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