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Orbi WiFi 7 RBE973
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Re: ORBI Android App does not find my ORBI units

askg
Aspirant

ORBI Android App does not find my ORBI units

My RBR40 router S/N 50K1745V0038E with a wall plugin satellite is not discovered by the Orbi app in my mobile. It used to find them before I upgraded firmware in both router and satellite.

The App is version 2.2.0.363

Best,

/Gösta Ask

Model: RBK52W| Orbi Router + 2 Wall-Plugs Orbi WiFi System
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FURRYe38
Guru

Re: ORBI Android App does not find my ORBI units

Message 2 of 4
FightingFurball
Aspirant

Re: ORBI Android App does not find my ORBI units

It may be that your phone is connecting to a different Wi-Fi network.  Verify that your phone is connected to the SSID of your Orbi. 

Message 3 of 4
askg
Aspirant

Re: ORBI Android App does not find my ORBI units

Hi FightingFurball,

My handset is certainly connected to the Orbi router network, using the SSID that is published. The same that my computers use. From one of them I read

  Aktuell nätverksinformation:

Simris:

  PHY-läge: 802.11n

  BSSID: 9c:3d:cf:21:72:41

  Kanal: 36,1

  Landskod: DE

  Nätverkstyp: Infrastruktur

  Säkerhet: WPA2 Personal

  Signal/brus: -51 dBm / -90 dBm

  Överföringshastighet: 300

  MCS-index: 15

And the Wifi in the handset uses SSID Simris

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