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ORBI LAN sudden fail

Using Orbi for almost a year with no issues - now V1.12.0.18.  Suddenly on 9-6-17 all of the LAN connections to devices (printer and desktop) failed and have remained nonfunctional after reboot.  Wireless still works normally but I need both to work.  I made no changes to my system (do not have much computer knowledge) and now on the PC the wired logo just states "unidentified network   no internet access".  

 

appreciate any ideas.  thanks

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 4
NETGEAR Moderator

Re: ORBI LAN sudden fail

Hello cmxdad

 

Has the lan connections still failed? have you tried the 2.0 firmware?

 

DarrenM

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Aspirant

Re: ORBI LAN sudden fail

LAN still not working.  It is using firmware: V1.12.0.18 and says there is no new firmware update available.

 

Model number RBR50

 

thanks

Message 3 of 4
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NETGEAR Moderator

Re: ORBI LAN sudden fail

Here is a link to the latest firmware

 

https://community.netgear.com/t5/Orbi/OrbiOS-2-0-availability/m-p/1368730#M13446

 

DarrenM

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