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ORBI RBR 50 dropping

VCap404
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ORBI RBR 50 dropping

I have a ORBI RBR 50 with on esatelite.  I havae lost the Internet connection.  When I do Speed test i get 400 + Download and 20 + upload but nothing works Wirelessly or Wired.

 

I reset ORBI and it works for a hot second, i reset modem then reset ORBI and it works for a few minutes.  I have VOIP phone and it works consistenly.

 

 

There are no updtaes needed a sfar as i can tell.

Any suggestions?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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CrimpOn
Sensei

Re: ORBI RBR 50 dropping


@VCap404 wrote:

I have a ORBI RBR 50 with one satelite.  I have lost the Internet connection.  When I do Speed test i get 400 + Download and 20 + upload but nothing works Wirelessly or Wired.

 

I reset ORBI and it works for a hot second, i reset modem then reset ORBI and it works for a few minutes.  I have VOIP phone and it works consistenly.


Are you managing the Orbi with the Orbi web interface or the Orbi "app"?

When the internet is lost, does the "ring light" at the top of the Orbi router display a color?

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean 

Is the VoIP phone connected to the ISP modem or to the Orbi?

Is this Speed Test report from "normal operation" or when the internet connection is lost?

I love my Orbi.
Message 2 of 3
Mstrbig
Master

Re: ORBI RBR 50 dropping

Look on one of your wireless devices and see what IP address the network card grabbed. 

Is your DHCP server on your internet router or Orbi RBR50?

Orbi RBK53 System/RBR50/RBS50/RBS50. + Orbi Voice RBS40V
RBK753 system/RBR750/RBS750/RBS750 + RBK853 System/RBR850/RBS850/RBS850
SXK80 — Orbi Pro AX6000 WiFi 6 Tri-Band WiFi System
There's always a logical answer, if you have all the facts!
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