×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

ORBI RBR50 is going in and out of WIFI

Zo18
Aspirant

ORBI RBR50 is going in and out of WIFI

I have been having issues with my ORBI RBR50 (1) Router and (1) Satalite.  The wifi keeps cutting in and out while still connected and running very slow.

 

I have a 2,000 square foot house two stories.  The Router and modem (spectrum) are located down stairs next to each other.  

 

Anyone have any suggestions on how to fix the issue.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 2
FURRYe38
Guru

Re: ORBI RBR50 is going in and out of WIFI

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch in the configuration?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last FW update? 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 461 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7