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ORBI VPN on Windows 10 not working

drmed
Aspirant

ORBI VPN on Windows 10 not working

I have set up my orbi for VPN, created a DDNS entry, downloaded the setup files. 

 

I have no issues connecting to the VPN on my Android PIE device using the smart_phone.opvn, also no issues from a Mac using tunnelblick (openvpn alternative for Mac OS) using the nonwindows files donwloaded from the ORBI setup page. However when I try my windows 10 machine using the windows.zip from the setup page (after unzipping it into the configuration folder of OPENVPN), I cannot get any connection. I did rename the TAP adapter to NETGEAR-VPN as suggested.

 

The intersting thing is, if I use the smart_phone.opvn file instead on the windows specific setup files on my window machine, I can connect to the VPN without any issues. 

 

What is the issue? The main difference in the OPVN files (smartphone vs windows client) is TUN vs TAP.

 

Any suggestions?

 

Screenshot_20190517-233035.png

 

 

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
drmed
Aspirant

Re: ORBI VPN on Windows 10 not working

This is the screenshot from my ORBI VPN setup pageScreenshot_20190517-233035 (1).png

Message 2 of 4
Blanca_O
NETGEAR Moderator

Re: ORBI VPN on Windows 10 not working

Hi @drmed

 

Welcome to NETGEAR Community! 

 

- What is the error message when you connect on your Windows 10 computer? 

- What version is the OpenVPN client used? 

 

Kindly set Tap Mode Service Type to TCP and try to connect again. 


Regards, 
Blanca 
Community Team

Message 3 of 4
Blanca_O
NETGEAR Moderator

Re: ORBI VPN on Windows 10 not working

Hi @drmed

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team
 

Message 4 of 4
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