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Aspirant

ORBI

I recently purchased the above in order to get proper Wi-Fi around my house of 2900 ft.², I have guaranteed 150 Mb per second from my provider.

The coverage is good, though, at the very end of my house, is weak.

However, my big problem is that mobile devices, especially my iPhone six, take ages to connect with websites, apps, and even Gmail.

I have been on to the support centre, and while they have checked everything, they still have not come back to me as to what the problem is. They have installed remotely new firmware, have changed the router to access point mode, and still no joy.

Once they do link, everything seemed to be fine.

Can anyone enlighten me? I purchased this as over EUR400, on a cash back return after 30 days of purchase.  I have a week or so left, but if I do not get some solution, I will hand it back

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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Prodigy

Re: ORBI

Did you turn off the Wifi on your old system?

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Aspirant

Re: ORBI

Yes. Old wifi turned off

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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