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Orbi WiFi 7 RBE973
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Online Firmware Update 2.3.5.30

sboi
Initiate

Online Firmware Update 2.3.5.30

I tried to update firmware for hte Orbi RBR50 and RBS50 today via the online tool. As noted in the easy to follow instructions, available firmware came up for both (V2.3.5.30) and I hit Update all button. The RBS50 updated within 2 min, but the RBR50 has been in "updating" mode for nearly an hour. Is this normal? If it doesn't switch to off, will the firmware not work?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 5

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sboi
Initiate

Re: Online Firmware Update 2.3.5.30

got it; It appears the web page just wouldn't refresh from "updating" I logged in from a different page and things were stated as "up to date" 

Thanks for the tips, much appreciated.

View solution in original post

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 5

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CrimpOn
Guru

Re: Online Firmware Update 2.3.5.30

Might be a good time to power cycle the Orbi router.  i.e. press the power button, wait a few seconds, and then press it again.

When it comes back up, what firmware does it report for the router and satellites?

Message 2 of 5
FURRYe38
Guru

Re: Online Firmware Update 2.3.5.30

Try a factory reset as last resort...


@sboi wrote:

I tried to update firmware for hte Orbi RBR50 and RBS50 today via the online tool. As noted in the easy to follow instructions, available firmware came up for both (V2.3.5.30) and I hit Update all button. The RBS50 updated within 2 min, but the RBR50 has been in "updating" mode for nearly an hour. Is this normal? If it doesn't switch to off, will the firmware not work?


 

Message 3 of 5
sboi
Initiate

Re: Online Firmware Update 2.3.5.30

got it; It appears the web page just wouldn't refresh from "updating" I logged in from a different page and things were stated as "up to date" 

Thanks for the tips, much appreciated.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 5
FURRYe38
Guru

Re: Online Firmware Update 2.3.5.30

Be sure to make a back up configuration to file for safe keeping. Saves time if a reset is needed. 

 

Enjoy. Smiley Wink

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