Open a ports

[Salito]

When I first bought my Orbi I set up using ios app. Know I want to open a port for my new nas drive. The ios app wont do it. so I log in into orbilogin.com. I enter admin and my pasword, and I also log in as the server name and pasword I have on it. 

Both ways wont let me log in.

I have no ideal how to get in or use the ios app to open a port.

[CrimpOn]

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@Salito wrote:

When I first bought my Orbi I set up using ios app. Know I want to open a port for my new nas drive. The ios app wont do it. so I log in into orbilogin.com. I enter admin and my pasword, and I also log in as the server name and pasword I have on it. 

Both ways wont let me log in.

I have no ideal how to get in or use the ios app to open a port.

There are two issues:

1. The Orbi "app" cannot forward a port.  The "app" does not have access to any of the Orbi "Advanced" features.  Only the Orbi web administration can do this.
2. orbilogin.net ( or any of the aliases such as orbilogin.com, routerlogin.com, etc) requires login credentials different from the "app" login credentials.  The web version needs a user ID of "admin" and the web password.  The Orbi "app" uses Netgear login credentials which are an email address and a password.  They are not the same.

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I am embarassed to say that I originally set up my Orbi using the web administration four years ago (before the Orbi "app" existed) so I have been using "admin" and the admin password for years.  I have no idea how this works if an Orbi has been set up using only the "app".  Was there some point during the process where you created a web password separate from the app login?