× We are experiencing an outage with Chat Support, Knowledgebase Articles and guided assistance.
× Sept. 1st 12AM to 3AM PT Self-Service Online Portal and Support Phone Lines unavailable for scheduled maintenance.
× We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
× It's CES week! Don't miss the #NetgearCES2019 Coverage!

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

NETGEAR ® COMMUNITY
  • Downloads
  • MyNETGEAR
  • Community
  • Support
  • Netgear
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • United States (English)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • English
  • /
  • NETGEAR Forum
  • /
  • Home Networking
  • /
  • Orbi WiFi System
  • /
  • Orbi
  • /
  • Orbi App
Log In
Join Now
  • Community Home
  • Community Browser:
  • NETGEAR Website
  • Support
  • Downloads
  • MyNETGEAR
Log In
  • English
  • /
  • NETGEAR Forum
  • /
  • Home Networking
  • /
  • Orbi WiFi System
  • /
  • Orbi
  • /
  • Orbi App
  • Join Now
  • |
  • Log In
  • |
  • Help
Discussion stats
  • 4 replies
  • ‎2018-01-09 10:20 AM
  • 3177 views
  • 0 kudos
  • 3 in conversation
    • tagteam
    • MyOrbiGear
    • eljarviso
Announcements

Upgrade power adapters for PoE Switches now available

Tell us your NETGEAR Switch Story and Win $500!

Insight 5.5 Now Available

What's New @Netgear - #NetgearCES2019 Coverage!

Extend your NETGEAR Business Products Warranties & Support - Learn More

NETGEAR Service Status Page - LIVE

World's First Mesh WiFi System with Amazon Alexa Built-in and Harman Kardon Audio - Orbi Voice

NETGEAR Insight Pro Network Management System enables higher profitability for Resellers

The NEW Nighthawk Pro Gaming Router & Nighthawk Pro Gaming Switch - Power To Win!

Top Contributors
User Count
ekhalil
ekhalil Master
84
FURRYe38
FURRYe38 Sensei
68
Chuck_M
Chuck_M Virtuoso
51
CrimpOn
CrimpOn Virtuoso
44
JoeCymru
JoeCymru Virtuoso
20
See All
Reply
Topic Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • All forum topics
  • Previous Topic
  • Next Topic
MyOrbiGear
MyOrbiGear Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-01-09 10:20 AM
‎2018-01-09 10:20 AM

Orbi App

What’s up with the Orbi app? Why can I not access my router from outside the house. My cheap linksys could do this. My wife is having problems with the WiFi at home and I cannot help here. Why did I spend all this money for partially built out product. Is more access to come in the app?
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 5
Labels:
  • Features
0 Kudos
Reply
eljarviso
eljarviso Luminary
Luminary
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-01-09 12:02 PM
‎2018-01-09 12:02 PM

Re: Orbi App

You can use it outside your network if you've enabled remote access on your router beforehand. 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 2 of 5
0 Kudos
Reply
MyOrbiGear
MyOrbiGear Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-01-09 12:50 PM
‎2018-01-09 12:50 PM

Re: Orbi App

That is not an option on my Orbi app. It says it will only connect with routers that I am connected to. So the app has to see an orbi network before it will connect. I should have an option to log into my account and then access my router. I do not see that option in the app. Thanks for your help tho.
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 3 of 5
0 Kudos
Reply
eljarviso
eljarviso Luminary
Luminary
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-01-09 12:57 PM
‎2018-01-09 12:57 PM

Re: Orbi App

You'll need to enable all of your features from within the WebUI located at https://orbilogin.com  .  You will need to do this from your home network.  From here you can setup remote access.

Message 4 of 5
0 Kudos
Reply
tagteam
tagteam Luminary
Luminary
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-01-09 01:29 PM
‎2018-01-09 01:29 PM

Re: Orbi App


MyOrbiGear wrote:
That is not an option on my Orbi app....


I am fairly certain you need to use the Netgear genie app for your purposes; the Orbi app does not (yet) have remote functionality.

Message 5 of 5
0 Kudos
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
Need More Help?
  • Contact Support
  • About Us
  • Investor Relations
  • Contact us
  • Careers
  • Sign Up
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • United States (English)

© 1996-2019 NETGEAR®