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Aspirant

Orbi App

What’s up with the Orbi app? Why can I not access my router from outside the house. My cheap linksys could do this. My wife is having problems with the WiFi at home and I cannot help here. Why did I spend all this money for partially built out product. Is more access to come in the app?
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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Luminary

Re: Orbi App

You can use it outside your network if you've enabled remote access on your router beforehand. 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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Aspirant

Re: Orbi App

That is not an option on my Orbi app. It says it will only connect with routers that I am connected to. So the app has to see an orbi network before it will connect. I should have an option to log into my account and then access my router. I do not see that option in the app. Thanks for your help tho.
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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Luminary

Re: Orbi App

You'll need to enable all of your features from within the WebUI located at https://orbilogin.com  .  You will need to do this from your home network.  From here you can setup remote access.

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Virtuoso

Re: Orbi App


MyOrbiGear wrote:
That is not an option on my Orbi app....


I am fairly certain you need to use the Netgear genie app for your purposes; the Orbi app does not (yet) have remote functionality.

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