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neworbi
Aspirant

Orbi App

Seeking answer.. Using the Orbi app - -can I "see" my home network while away from home - what is connected, etc? -- or do I have to be home and connected to that wireless network?

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
Message 1 of 6
FURRYe38
Guru

Re: Orbi App

Works both from home and remotely.

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 6
neworbi
Aspirant

Re: Orbi App

 I must be doing something wrong then -- I can "see" the router but it says offline -- and to connect to wireless network where the router is installed

Message 3 of 6
FURRYe38
Guru

Re: Orbi App

I would remove the app from the phone and reboot the phone while your at home and the phone is on your wireless network. Re-install the app and log in and connect to the router. It should show as being online while your at home.

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 4 of 6
neworbi
Aspirant

Re: Orbi App

Thank you. I ended up connecting while at home, turning off remote management and then turned it back in. That seemed to solve my problem
For now
Message 5 of 6
FURRYe38
Guru

Re: Orbi App

Enjoy. Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 6 of 6
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