NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi DNS and DHCP and NTP Broken
You can see many people on this community as well as Reddit: https://www.reddit.com/r/orbi/comments/m5l3vk/orbi_dropping_dns/ posting about their problems relating to recently losing Internet conne...
r0b0tvampire, thanks for all your efforts on this problem
Y'all can add me as another user with the same problems, but on a RBR20/RBS20(x2) system. Running a SB6183 Surfboard cable modem (replacing an SB6141), with Spectrum as an ISP.
As far as firmware, I was not even on 2.7.2.104, I was still on 2.3.5.36, and only upgraded after I started having the DNS problems, so either the problem is not in the router or has been a latent problem just waiting until Pi day to surface.
I've been tearing my hair out trying to figure out what went haywire, even bought a new cable modem as all signs pointed to that being the problem (it may have been, and was just a coincidence).
I don't have Circle enabled, but I do have Armor running - but seeing the number of people having the same problems as I have and not having Armor running, I don't think that's an issue either way.
I even called out a tech from my ISP - and even though he found water intrusion / corrosion in one of their connections on the pole outside my house, them fixing that problem and the new cable modem made things better for connectivity but did not resolve the DNS issue.
I'd like to do a full reset, and even do one periodically, or after a firmware update, but I have a LOT of nodes and a lot of customized names, Armor configuration, etc., and I do NOT relish the thought of having to set that all up again, especially when no one can tell me for certain that will fix the problem.
ChristineT can you pass this on to the engineers? HEY NETGEAR - SAVE THE CONFIGURATION AS AN XML FILE! Yes, the password stuff could be encrypted / omitted / saved off separately for security. That way we could cut out the bad bits or stuff unique to a particular model before reloading. Also, there's no indicator of which settings have been changed from default, so the odds of missing something on a factory reset are kinda high. Getting the router to dump config files in XML would allow us to do diffs on them too. Finding out what you changed would be easy if you could compare your XML config against a dump after a factory reset.