Orbi DNS and DHCP and NTP Broken

FURRYe38
Guru - Experienced User
Mar 17, 2021
Good to hear. Be sure to make a backup configuration to file for safe keeping. Helps save time if a reset is needed.

jrgoal22 wrote:
I factory reset my system this morning and so far so good even with the latest firmware. All of my satellites are wired via cat 6. I connected them all one by one wireless first and afterward connected the cat 6. So far so good. Prior to this my router was offline since Sunday.
- Blanca_O
  NETGEAR Employee Retired
  Mar 25, 2021
  Hi Orbi Community,
  
  Engineering was able to discover the cause of this issue and they are working on a fix in regards to the disconnections.
  
  The issue comes from Traffic meter while daylight saving is enabled. The quick workaround is to disable the traffic meter.
  
  To disable traffic meter:
  Access orbilogin.com > go to ADVANCED Tab > Advanced Setup > Traffic Meter and uncheck Traffic Meter
  
  We appreciate all your cooperation and patience working with us. We will provide update once we have the fix firmware.
  
  Regards,
  Blanca
  Community Team
  - Blanca_O
    NETGEAR Employee Retired
    Apr 05, 2021
    Hi Orbi Community,
    
    In our engineers investigation, the cause is identified as the incorrect behavior on traffic meter which will constantly do some setting on router DNS while daylight saving is turned on. And this could possibly make the DNS query unstable.
    
    Workaround solution: Turn off traffic meter.
    
    Access orbilogin.com > go to ADVANCED Tab > Advanced Setup > Traffic Meter and uncheck "Traffic Meter"
    
    Fix firmware is now available to resolve the issue even if the traffic meter is enabled. Kindly let me know or send me a private message by clicking this link if you would like to test it.
    
    Regards,
    
    Blanca
    
    Community Team

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