- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Orbi Firmware 1.8.06 dropping WiFi Calling calls
I am having an issue with the latest firmware 1.8.06 dropping WiFi Calling calls made from my cell phone. Is anyone else experiencing this issue? This problem did not happen with the previous version of the firmware. WiFi calling uses the following ports:
UDP 123
UDP 500
UDP 4500
TCP 5060
TCP 5061
Ports 52000-59999 (various)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
That just means your wifi isn't stable and dropping not j ust your calls. Same issue they have had for 6 months and have yet to fix it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
Actually my WiFi is stable, it does not drop on any other device. The internet continues to work but it loses the WiFi calling connection only...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
What type of cell phone do you have? Some folks with iPhones are experiencing the drops you refer to. If you do a search for "iPhone dropping WiFi" you'll see threads with potential fixes.
However, this problem appears not to have a "one size fits all" fix. In my case, I had to adjust the location of the satellite to prevent too much overlap in the signals from the base. This adjustment was small–about 8 feet further away from the base. Others have simply turned down the signal strength on their base and satellite. While this may seem counter-intuitive, your WiFi device will try to connect to the strongest signal. If the signals from each of the base and satellite are similar in strentgh the device will end up switching back and forth as the signals vary slightly. This can cause dropouts but not always!
Here's a link to an excellent article detailing why a strong signal is not always good. https://arstechnica.com/information-technology/2017/03/802-eleventy-what-a-deep-dive-into-why-wi-fi-...
Good Luck!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
Simply because you had that experience with Orbi , does not mean that we all have. This is the first issue that I have had, and as I said if you would read what I wrote closely you will see that I still have Internet connectivity even though the Wi-Fi calling is dropping. There can be other reasons for this happening, but you seem convinced that in every case of an issue with the Orbi – the result is from the unit dropping Wi-Fi connection. If a Wi-Fi connection is dropped, browsing cannot continue and where there is an interruption in streaming - however this is not the case.
If you have something constructive to offer, other than the unit is dropping the Wi-Fi connection or the Internet connection is disconnecting when it clearly is not, then I welcome your response.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
PhoenixV, were your issues resolved? I installed an Orbi router 2 days ago and lost my wifi calling ability. When I try to turn it on my Galaxy S7 just comes back with a message that says REG99 - Unable to connect.
Otherwise, like you, wifi is working on the phone for internet browser connections. I spoke with Netgrear support and they blew me off, saying that if wifi worked for internet then it would work for wifi calling. I pointed out that wifi calling previously worked for me and that the only change in my system was that I had replaced my Nighthawk AC1900 modem/router with a Netgear DM 200 modem and an Orbi router but he denied that the router could be the issue.
I've also talked with Samsung and did some phone resets to try an address the proble, no luck; talked to my ISP CenturyLink, not their issue; and talked to T-Mobile who said it was the ISP (I assume they were thinking I was using a CenturyLink modem/router).
I'm not a tech guy so I'm not sure what my next option is; hoping you found a solution you can share.
Orbi model AC 2200 RBK 43
Netgear DM200 VDSL
Samsung Galaxy S7 android phone
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
I am confident this is the problem and if you check for yourself it will be eye opening what you see.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
Check your settings ..
Go to Advanced ..
WAN setup..
Last line NAT filtering
Switch it from Secured to Open !
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
I am having the same issues. I also have tried to make calls at times and it just rings once and says call dropped.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi Firmware 1.8.06 dropping WiFi Calling calls
Hello N8soup
What firmware version are you on?
DarrenM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more