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Re: Orbi Firmware Check Error
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I’ve received a couple of emails urging me to update the firmware, but since I don’t live close to my parents, I asked my dad to update it via the app. Every time he tries to update, it gives “Firmware Check Error” and the usual rebooting doesn’t fix it.
Does anyone have any ways to fix it without requiring a PC for manual update? My dad isn’t quite that tech savvy. Thank you for your help in advance.
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I confirmed the RBR50 and RBS50 are on 2.3.1.60. Oddly enough, the web interface checks the firmware and reports that there is no newer firmware, yet the Orbi app still gives a firmware check error.
The firmware update was done through the web interface on an iPhone in Safari.
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Re: Orbi Firmware Check Error
I’m having the same exact problem. I’m hesitant to do anything like rebooting because my system is working fine right now (hopefully I didn’t just jinx myself). I just posted a similar question on this forum prior to seeing your post, so hopefully one of us will get some help!
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Re: Orbi Firmware Check Error
What is the Mfr and model# of the ISP modem the NG router is connected too?
You may need to manually update which is preferred. You could remote in to your dads wired connected PC and help him update the system if needed. You don't have to update the system either. Use Teamviewer for remote access between you can your dad.
Have you dad check the FW update from a wired PC and from the RBRs web page, not the mobile app.
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Re: Orbi Firmware Check Error
Pressed the button, got message that the upgrade was successful, but the firmware version on the settings page is still the .44 version
Now I get the same version check fails message when I try to check for an upgrade
Any advice?
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Re: Orbi Firmware Check Error
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I confirmed the RBR50 and RBS50 are on 2.3.1.60. Oddly enough, the web interface checks the firmware and reports that there is no newer firmware, yet the Orbi app still gives a firmware check error.
The firmware update was done through the web interface on an iPhone in Safari.
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Re: Orbi Firmware Check Error
Sad, sad, sad. Technology is complicated enough without our tools being unreliable.
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Re: Orbi Firmware Check Error
So did you just go to the Orbi website and login, and then the firmware can be updated from the website, or is there more technical stuff involved?
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