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Forum Discussion
Orbi Firmware issue
Just got off the telephone with Spectrum technical support. Last night they found the latest firmware release for Orbi is preventing live streaming from working on their Roku app. They said the iss...
Thanks for letting us know. Hope this might be helpful.
Jetdrive wrote:My Spectrum app works perfectly on my Roku using the RBR50. Either wired or wireless. I'm running 2.5.1.8 but it worked with older firmware too. Wonder is it's just a setting like QOS or IPV6 that might be causing the problem? (I have both turned off).
I've been fighting this issue since late January. Recently found out I.m not alone. I've been in the discussions on Roku Community. The problem strongly appears to be NG Armor (aka, Bitfinder). When users disbable it the Spectrum freezing problem is gone. Trouble is... if you never subscribed to Armor and the free period has "expired", you can't disable it...only "Renew". I have the Orbi Router, with 1 satellite and a D-link extender (that I never intended to continue using). When my Rokus are connected to the Orbi Spectrum freezes, when connected to the D-Link Extender network at either 2.4 or 5.0 Spectrum does not freeze. As with all other commenters here, all other streaming "channels" on Roku work good on Orbi.
Seem various issues with Armor. Users need to try testing with and with out it being enabled.
Also please post and report any Armor issues and questions in the Armor forum:
Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armorGood Luck.
GDGRM42 wrote:I've been fighting this issue since late January. Recently found out I.m not alone. I've been in the discussions on Roku Community. The problem strongly appears to be NG Armor (aka, Bitfinder). When users disbable it the Spectrum freezing problem is gone. Trouble is... if you never subscribed to Armor and the free period has "expired", you can't disable it...only "Renew". I have the Orbi Router, with 1 satellite and a D-link extender (that I never intended to continue using). When my Rokus are connected to the Orbi Spectrum freezes, when connected to the D-Link Extender network at either 2.4 or 5.0 Spectrum does not freeze. As with all other commenters here, all other streaming "channels" on Roku work good on Orbi.