Orbi Home Wifi

[Orbifreak]

So, I went to log into my Orbi today via the app to make sure it was up to date, and it said it appears my Orbi was never configured. However, I did configure it months ago and am currently using the WiFi. It asked me if I want to configure it, so I said yes. I logged in and started walking through the steps, and it is stuck at this screen (pic). It says router not found... but I am using the WiFi on the Orbi to send this message, which obviously is getting a connection via the router, which makes no sense to me....help please!

[FURRYe38]

@DarrenM

@Christian_R

[Christian_R]

Hello @Orbifreak, 

May I ask what firmware is your Orbi router on? 

Thanks,

Christian

[mith_it]

Use the web interface. The phone app isn't very good. It happens to me that sometimes it says there is no orbi router, I close, reopen and it works fine