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Orbi Login Problems

rbaron
Tutor

Orbi Login Problems

For some reason, www.orbilogin.com is not accepting my username (admin) and my password? 

 

I have tried all variations of the admin, ADMIN, and password but I can't log in. After a few tries, I get a screen that wants me to enter my Router's ser#. I do that and I am presented with two security questions.

 

1. What was the name of the first NETGEAR product you purchased?

A. Orbi

 

2. What is your best friend's first name?

A. XXXX

 

Then I get this: Orbi.com say's: The information you entered does not match what is saved on the router. Please enter it again.

I keep entering it and get the same results.

 

Any help would be appreciated.

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Orbi Login Problems

Connect a wired PC to the router and factory reset the router and walk thru the set up wizard with the Pc and web browser. This time write down all the information for safe keeping later on.

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX80 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 4
rbaron
Tutor

Re: Orbi Login Problems

I may need some help doing that???

Message 3 of 4
FURRYe38
Guru

Re: Orbi Login Problems

Ask a friend, nieghbor or family member to help out? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Router Mode |  Wifi Router CAX80 (Router Mode) and RBK963 (APMode) | and MK63 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M |

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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