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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
JazPlayer1
Apr 16, 2018Tutor
Thanks for the reply Furrye38. Gave me something to think about.
OK, I will try to bypass the Netgear switches and connect RBS directly to RBR via ethernet port.
Here goes:
Disconnected GS105Ev2 - Bed Room switch from GS116v2 - Great Room switch.
Connected bedroom ethernet directly to RBR50 in Great Room.
Powered down Bedroom RBS and restarted - light solid white.
Waited a few minutes (light flashing white) and plugged in RBS to ethernet directly connected to RBR.
Waited 5 minutes and checked status on the RBR.
RBS shows as connected satellite assigned a new IP address 192.168.1.250.
(interesting that Orbi assigned an IP inside my static IP range)
Connected to RBR at 192.168.1.250 and got the following message:
Your Orbi Satellite is not connecting to the Orbi network
This is most likely due to one of the following reasons.
1. It might be too far away from Orbi Network
Please turn the Satellite off, move it closer, and back on. Wait 2 minutes for Orbi Satellite to complete start up.
2. Your Orbi Satellite might not setup successfully
Make sure both your Orbi Router and Orbi Satellites are turned on, press SYNC button on both devices. Wait for 2 minutes to complete setup.
I tried the manual button push sync process (waited 5 min) and the RBR connection timed out and would not reconnect:
The connection has timed out
The server at 192.168.1.1 is taking too long to respond.
The RBR finally responded now showing the RBS connected at 192.168.1.9. Network very unstable.
Now my users (wife and kids) are complaining about the network down time.
I powered off the RBS in bedroom, disconnected from ethernet and restarted.
Bedroom RBS connected at 192.168.1.9. Network stable again. Users are happy.
That's all I can do for now until the users are away.
Like to get input on sequence to try that might work.
JP1!
FURRYe38
Apr 17, 2018Guru - Experienced User
Hey JazPlayer1, try this with your managed switches and let us know if this helps:
@"@srgb111 wrote:
A couple of things that helped me (not sure if they are all needed)
Factory reset
set up wireless connection to satellites first then move to wired location
Network connection to router should be to one of the lan ports
Turn off diasy chain
Turn off IGMP snooping on your managed switch
I'm running stable w/ correct reporting of "good" "wired" connection in the GUI"
JazPlayer1 wrote:Thanks for the reply Furrye38. Gave me something to think about.
OK, I will try to bypass the Netgear switches and connect RBS directly to RBR via ethernet port.
Here goes:
Disconnected GS105Ev2 - Bed Room switch from GS116v2 - Great Room switch.
Connected bedroom ethernet directly to RBR50 in Great Room.
Powered down Bedroom RBS and restarted - light solid white.
Waited a few minutes (light flashing white) and plugged in RBS to ethernet directly connected to RBR.
Waited 5 minutes and checked status on the RBR.
RBS shows as connected satellite assigned a new IP address 192.168.1.250.
(interesting that Orbi assigned an IP inside my static IP range)
Connected to RBR at 192.168.1.250 and got the following message:
Your Orbi Satellite is not connecting to the Orbi network
This is most likely due to one of the following reasons.
1. It might be too far away from Orbi Network
Please turn the Satellite off, move it closer, and back on. Wait 2 minutes for Orbi Satellite to complete start up.
2. Your Orbi Satellite might not setup successfully
Make sure both your Orbi Router and Orbi Satellites are turned on, press SYNC button on both devices. Wait for 2 minutes to complete setup.
I tried the manual button push sync process (waited 5 min) and the RBR connection timed out and would not reconnect:
The connection has timed out
The server at 192.168.1.1 is taking too long to respond.
The RBR finally responded now showing the RBS connected at 192.168.1.9. Network very unstable.
Now my users (wife and kids) are complaining about the network down time.
I powered off the RBS in bedroom, disconnected from ethernet and restarted.
Bedroom RBS connected at 192.168.1.9. Network stable again. Users are happy.
That's all I can do for now until the users are away.
Like to get input on sequence to try that might work.
JP1!
- nbuubuApr 17, 2018Guide
I dunno if this matters, or can help, but on my old crash-prone Orbi system, I could force a crash pretty easily by transferring large files (2GB+) over a satellite to router connection.
Path like this:
PC connected via ethernet to Satellite.
Satellite connected to Orbi Router via Wireless.
Orbi Router connected to Netgear ReadyNAS via ethernet.
On the old Orbi, transferring large files over this path was an almost instant crash. New Orbi unit can handle 2-200GB transfers pretty easily (so far). All with default settings on latest firmware.