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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
This is driving me nuts. After spending many hours trying to find out why several of my home automation products(lifx lights, ring camera) suddenly stopped working...that is, stop connecting to the internet and after trying to reconnect them many times, without success, I have finally realized that this router updated itself(without my knowledge) to this new update. They were all connecting just fine for many months and now, realizing this update went in around the time they stopped connecting, I suspect this update as something to do with it. Has anyone else had this problem? I have v2.1.4.10. Can I reload the previous version? How can I do that? I used to have a full head of hair. Now...not so much!
Ken
khudsn7 wrote:
This is driving me nuts. After spending many hours trying to find out why several of my home automation products(lifx lights, ring camera) suddenly stopped working...that is, stop connecting to the internet and after trying to reconnect them many times, without success, I have finally realized that this router updated itself(without my knowledge) to this new update. They were all connecting just fine for many months and now, realizing this update went in around the time they stopped connecting, I suspect this update as something to do with it. Has anyone else had this problem? I have v2.1.4.10. Can I reload the previous version? How can I do that? I used to have a full head of hair. Now...not so much!
Ken
Hello,
Last week my Orbi system (RBK53 = RBR50 + 2x RBS50) after working without any major issue on v2.1.3.4 for a few weeks started to drop connections or Internet access. I was not sure what was happening, I rebooted the system many times and without any improvement. Then I realized that the Orbi was auto-updated to v2.1.4.10.
What it worked for me, and has been a week now, was to run off all the Orbis (not reboot, not factory reset, just turn them off) and turn them back on one by one, I waited until the RBR50 was up and connected to Internet, then the first RBS50, again I waited until it showed connected to the RBR50 and then the last RBS50.
All my devices (~50 that include switches, lights, cameras, and other automation stuff) has worked fine for a week now.
I hope this helps.