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Re: Orbi Not Responding
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2016-11-01
02:57 PM
2016-11-01
02:57 PM
Orbi Not Responding
My Orbi was working fine this morning. Now I'm unable to access it. When. I restart the router the ring is solid white, then flashing white, goes off for a bit then comes on solid magenta and stays that way. I can't ping it router IP.
I confirmed my Internet is up by taking the Orbi out of the mix.
Any ideas?
I confirmed my Internet is up by taking the Orbi out of the mix.
Any ideas?
Message 1 of 2
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2016-11-01
03:10 PM
2016-11-01
03:10 PM
Re: Orbi Not Responding
hi
so are you connected to the orbi sat or router
and are you connected by wifi or ethernet ?
connect by ethernet to the orbi and see if it picks up an ip address
if it does see if you can access the gui of the orbi
once you confirm that we can go further
pete
Message 2 of 2
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