×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Orbi Parental Logs Password Error

2ncourage
Follower

Orbi Parental Logs Password Error

I used to receive nightly parental logs and about a week ago all of a sudden it stopped sending and I get the following error message:

[email failed] -5.7.9 Application-specific password required. Learn more at

I have already updated firmware.  I have triple checked the password to both the orbi and also gmail where the logs were being sent and everything looks good.  Any help is greatly appreciated.

 

Model: CBR40|Orbi AC2200 Tri-band WiFi Cable Modem Router
Message 1 of 3
FURRYe38
Guru

Re: Orbi Parental Logs Password Error

If you have the CBK40, please post about this over in the Orbi with Cable Modem forum:

https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

 

Good Luck. 


@2ncourage wrote:

I used to receive nightly parental logs and about a week ago all of a sudden it stopped sending and I get the following error message:

[email failed] -5.7.9 Application-specific password required. Learn more at

I have already updated firmware.  I have triple checked the password to both the orbi and also gmail where the logs were being sent and everything looks good.  Any help is greatly appreciated.

 


 

Message 2 of 3
tomschmidt
Virtuoso

Re: Orbi Parental Logs Password Error

Did you enable 2-step verification for your google gmail account? See https://www.google.com/landing/2step/  If so, then you may have to go into your gmail settings and allow the application access.  I had to do the same thing to allow Thunderbird IMAP access to my gmail account.

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 384 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7