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Orbi Portforwarding Not Working - Orbi RBR850

NEP1192
Aspirant

Orbi Portforwarding Not Working - Orbi RBR850

I have UPnP disabled per a different thread on the subject. I was able to port forward before on my Nighthawk router, but I recently switched to the Orbi and now I can't port forward. I have made sure its portforwarding the right port and from the right PC.

 

Message 1 of 8

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Mikey94025
Hero

Re: Orbi Portforwarding Not Working - Orbi RBR850


What are you using to test the port?

This is an easy way to check:

https://www.canyouseeme.org/




OP, let's first use https://canyouseeme.org/ to see if your port is open or closed.  Sounds like closed.

 

You only have a modem, but the next step verifies that your Orbi is exposed to the internet.  Confirm that the "Your IP" from  https://canyouseeme.org/ is the same as your http://orbilogin.com/ - Advanced Tab - Internet Port - IP Address.  If not you have Double NAT and two routers, so put your ISP router into bridge mode, change your Orbi from Router mode to AP mode, or port forward the same port(s) from your ISP router to the Orbi's IP.

 

Next, if this is a Windows host then you need to disable the firewall so Windows leaves the port open.  Do:

  1. Win key, type and search for "network status"
  2. Your active network needs to show "Private network" below it so the firewall is disabled.  If "Public network", press the Properties button and then change the Network Profile toggle from Public to Private.

 

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Message 7 of 8

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Mstrbig
Master

Re: Orbi Portforwarding Not Working - Orbi RBR850

Can you explain a little more? I use port forwardng for VOIP and cameras and it works fine. Is your Orbi the only router or is it connected to a modem/router?

Message 2 of 8
NEP1192
Aspirant

Re: Orbi Portforwarding Not Working - Orbi RBR850

It is the only router, and I'm using it specifically to portforward a Minecraft server off the port 25565.

Message 3 of 8
FURRYe38
Guru

Re: Orbi Portforwarding Not Working - Orbi RBR850

So what is not working? 

What FW version is loaded on the RBR? 

 

What is the mfr and model# of the ISP modem that the RBR is connected too? 

How do you have the RBR configured for PF rules? 

 

Be sure to visit the Orbi AX forum for additional help and information:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Message 4 of 8
NEP1192
Aspirant

Re: Orbi Portforwarding Not Working - Orbi RBR850

Firmware: V3.2.16.6

Modem: Arris Surfboard SB8200

In terms of PF rules, I'm not sure what you mean by that, but I attached the image of the port forward custom service. I assume thats what you meant.

Message 5 of 8
Mstrbig
Master

Re: Orbi Portforwarding Not Working - Orbi RBR850


@NEP1192 wrote:

Firmware: V3.2.16.6

Modem: Arris Surfboard SB8200

In terms of PF rules, I'm not sure what you mean by that, but I attached the image of the port forward custom service. I assume thats what you meant.


I looked at your screen capture and it looks fine for what I can see. It's pretty elementary to set up the port forwarding. 

And since you are connected to an Arris SB8200 it should be working, unless you did not pick from the valid device list.

What are you using to test the port?

This is an easy way to check:

https://www.canyouseeme.org/

Message 6 of 8
Mikey94025
Hero

Re: Orbi Portforwarding Not Working - Orbi RBR850


What are you using to test the port?

This is an easy way to check:

https://www.canyouseeme.org/




OP, let's first use https://canyouseeme.org/ to see if your port is open or closed.  Sounds like closed.

 

You only have a modem, but the next step verifies that your Orbi is exposed to the internet.  Confirm that the "Your IP" from  https://canyouseeme.org/ is the same as your http://orbilogin.com/ - Advanced Tab - Internet Port - IP Address.  If not you have Double NAT and two routers, so put your ISP router into bridge mode, change your Orbi from Router mode to AP mode, or port forward the same port(s) from your ISP router to the Orbi's IP.

 

Next, if this is a Windows host then you need to disable the firewall so Windows leaves the port open.  Do:

  1. Win key, type and search for "network status"
  2. Your active network needs to show "Private network" below it so the firewall is disabled.  If "Public network", press the Properties button and then change the Network Profile toggle from Public to Private.

 

Message 7 of 8
NEP1192
Aspirant

Re: Orbi Portforwarding Not Working - Orbi RBR850

@Mikey94025Thank you, the network was set to public for some reason. I never even thought of checking that. I appreciate it!

Message 8 of 8
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