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Orbi WiFi 7 RBE973
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Re: Orbi RB50 offline

Jward0514
Follower

Orbi RB50 offline

I have Comcast router hardwired to the base station but Orbi goes offline 50 times a day. Please help.
Message 1 of 4
FURRYe38
Guru

Re: Orbi RB50 offline

Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

Message 2 of 4
Blanca_O
NETGEAR Moderator

Re: Orbi RB50 offline

Hi @Jward0514

 

Please describe your network setup. Kindly include the model number of the Comcast router and modem. 

 

Regards, 
Blanca 
Community Team

Message 3 of 4
Blanca_O
NETGEAR Moderator

Re: Orbi RB50 offline

Hi @Jward0514

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team

 

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