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Orbi RBK50 disconnects Internet for a few seconds

Skyryser
Aspirant

Orbi RBK50 disconnects Internet for a few seconds

Since 2 days my internet is dropping for a few seconds and restoring again afterwards. Orbi turns purple every now and then for a minute or so. Log says:

[Internet connected] IP address: 144.138.89.84, Monday, June 18, 2018 22:16:29
[Internet disconnected] Monday, June 18, 2018 22:15:59

 

Just updated from 2.1.4.10 to to 2.1.4.16 but that didn't help.

Beamforming, Fast Roaming and MIMO are all OFF

 

ISP is Belong (Telstra)

Model is a Sagem F@st 4315 in Bridge mode from Belong. 

 

Any ideas what's wrong and what I can do? 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Orbi RBK50 disconnects Internet for a few seconds

Any wireless neighbors near by? If so, how many and what channels are they using?

 

Try a ERASE and set up from scratch on the orbi system.

Message 2 of 4
Skyryser
Aspirant

Re: Orbi RBK50 disconnects Internet for a few seconds

not really. Checked but only 1 on 2.4GHz very weak on CH12 and I'm on CH01, and nobody on 5GHz. 

But what has Wifi to do with it if the Orbi looses Internet connection?

Message 3 of 4
FURRYe38
Guru

Re: Orbi RBK50 disconnects Internet for a few seconds

If you had many other wifi neghbors near by, this could cause this. Thus reason for asking.

 

Try a ERASE and the Orbi system and set up from scratch...

 

 

 

Message 4 of 4
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