- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Orbi RBK50 rebooted without warning
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Orbi RBK50 rebooted without warning
I have had the Orbi for just under a week now, and so far I have been very impressed. Everything has worked fine and I've had a stable and fast LAN and Internet access from all my connected devices.
Today, however, while I was browsing the web, I lost connection to the satellite. Checking the main router, the flashing white light indicated that it was rebooting.
Are there any logs I can peruse to see why this might have happened? All I can see is log information from after the router reinitialised, which is of no help.
I am running the latest firmware on both the router and its satellite.
Do you think that this is a hardware problem with one of the units, or is it more likely to be a firmware bug?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi RBK50 rebooted without warning
hi
check the system didnt just auto update the firmware as this will cause it to reboot
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi RBK50 rebooted without warning
Thanks for the reply.
The firmware level has not changed. It updated last week when I first installed the units. Both the router and its satellite loaded the latest firmware, so I don't think that's the problem.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi RBK50 rebooted without warning
just keep an eye out for it doing it again , if it continues you might want to get a replacement unit from where you bought it from
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi RBK50 rebooted without warning
That sounds sensible.
Do you know if there is a way of seeing logs from before the reboot? It might have given a clue as to why it crashed.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi RBK50 rebooted without warning
dont think so as it doesnt have a way to save logs to separate server
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more