Orbi RBR/RBS 20 Setup Help After Moving

[beachboundsoon]

Help please!  I had the above Orbi system at my previous home and moved into a smaller home 2 years ago. I am finally getting around to setting up the same Orbi system I used at my previous home and I can't get it set up!  I have followed the instruction in the app and tried the troubleshooting on this site, which basically told me to press the reset button, but it won't connect.

Any insight would be very appreciated!  And please, dumb it down for me as much as possible!  

[michaelkenward]

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@beachboundsoon wrote:

which basically told me to press the reset button, but it won't connect.

Connect? There is nothing to "connect" to. The button just tells the device to forget any old settings. You need to do it with the power on.

Then you just set the whole lot up from scratch.

Manuals are always a good place to start.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

That page will also have any software, firmware and drivers for your device, if they exist.

Look for the model number on the label on the device.

Begin with the Quick Start/Installation Guide.

There may also be some helpful videos on what to do.

You may have done that already. I can't tell from your message.

I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi - NETGEAR Communities

I will ask the Netgear moderator to move your message.

[FURRYe38]

Any progress on this?

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@beachboundsoon wrote:

Help please!  I had the above Orbi system at my previous home and moved into a smaller home 2 years ago. I am finally getting around to setting up the same Orbi system I used at my previous home and I can't get it set up!  I have followed the instruction in the app and tried the troubleshooting on this site, which basically told me to press the reset button, but it won't connect.

Any insight would be very appreciated!  And please, dumb it down for me as much as possible!  

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