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Orbi RBR/RBS50 Firmware Updates

Voodoo_ca
Luminary

Orbi RBR/RBS50 Firmware Updates

I have the WiFi system with a router and satellite.
Everything has been working fine until yesterday.
I saw there was an update to the v16 firmware so I let it update.
I have a couple issues now.
The strangest is the connection via WiFi from the orbi to my MacBook. It shows connected to WiFi, and it tries to load some pages - but it is SLOW. So bad sometimes that it disconnects. It was fine before the firmware upgrade and a hardware into the orbi to the computer works great. Also, there is an issue where the firmware on the satellite has a NA after it and keeps showing that there is an update.
Is the previous firmware v10?
Can I just do a manual install and downgrade?
Anyone else have these issues?
Chad
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 5
FURRYe38
Guru

Re: Orbi RBR/RBS50 Firmware Updates

Try a full factory reset on the router and satellite. Setup the router from scratch. Don't add the satellite just yet. Test the routers wifi. If it seems good, then re-add the satellite. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 5
radamchak
Luminary

Re: Orbi RBR/RBS50 Firmware Updates

.16 update instructions say to install firmware manually not automatically. Try it again and reboot. 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 3 of 5
FURRYe38
Guru

Re: Orbi RBR/RBS50 Firmware Updates

Let us know if the suggestions have helped you.


@Voodoo_ca wrote:
I have the WiFi system with a router and satellite.
Everything has been working fine until yesterday.
I saw there was an update to the v16 firmware so I let it update.
I have a couple issues now.
The strangest is the connection via WiFi from the orbi to my MacBook. It shows connected to WiFi, and it tries to load some pages - but it is SLOW. So bad sometimes that it disconnects. It was fine before the firmware upgrade and a hardware into the orbi to the computer works great. Also, there is an issue where the firmware on the satellite has a NA after it and keeps showing that there is an update.
Is the previous firmware v10?
Can I just do a manual install and downgrade?
Anyone else have these issues?
Chad



 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 4 of 5
radamchak
Luminary

Re: Orbi RBR/RBS50 Firmware Updates

.16 is supposed to be installed manually.. not automatically.. then do a factory reset after install. Yeah, i know, but hat's what they said. 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 5 of 5
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