Re: Orbi RBR20 Hard Wire Disconnect Issue

colorbynumber · ‎2018-09-23

Hello,

Seems like I have predictable disconnect issues on my hard wired connection. No issues on the wifi side.

I have an RBR20 + 2x RBW30 in my house. RBR20 is connected to a Netgear 16 port gigabit switch. Which is then connected to a Mac Mini and WD My Cloud NAS. I am running Plen on the Mac Mini. Plex has had processing issues and I've narrowed it down to the NAS being disconnected every 20 minutes. I checked the IP addreess (I thought it was somehow changing every 20 minutes due to the mesh architecture) and the wired connection to the Mac Mini gets dropped -- this does not seem to be the case.

Is there a known issue that NAS connections gets dropped every 20 minutes or some predictable interval?

Thanks!

FURRYe38 · ‎2018-09-24

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the model# of the ethernet switch if one is in the configuration.

Set up Reserved IP addresses for the NAS on the router.