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Orbi RBR20 Security Issue
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Orbi RBR20 Security Issue
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Re: Orbi RBR20 Security Issue
@islandsfu wrote:
On my security tab someone has somehow changed the email that my Orbi RBR20 system is registered under (which I bought new).
Which security tab is that? Tell us where to find it. Browser? Mobile app?
The fact that a device is "registered" to an email adress doesn't mean much.
@islandsfu wrote:
Has my network been hacked and how to I fix this?
Unlikely. But we need to know more.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
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Re: Orbi RBR20 Security Issue
Any progress on this?
@islandsfu wrote:
On my security tab someone has somehow changed the email that my Orbi RBR20 system is registered under (which I bought new). Has my network been hacked and how to I fix this?
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Re: Orbi RBR20 Security Issue
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Re: Orbi RBR20 Security Issue
Sorry, but it is not clear to me what you mean by "Security Tab".
Is this the panel on the Orbi "app" titled Security?
Is it on a page in the Orbi web interface?
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Re: Orbi RBR20 Security Issue
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Re: Orbi RBR20 Security Issue
Thanks, sorry for my confusion. I have never activated Bitdefender.
Since this is a subscription service, perhaps a link on this page will help:
If that does not, the only process that seems to help in these situations is to send a private message to one of the forum moderators by clicking on their screen name (users with that 'capital N' after their screen name) and provide information that should not be posted on a public forum. i.e. who you really are, how to contact you, and the specifics of the problem (device model and serial number, date you signed up for Armor, what this bogus email address is, etc.)
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