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Orbi RBR40 - cannot login and security questions fail. What do I do?

micahchase
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Orbi RBR40 - cannot login and security questions fail. What do I do?

I have an Orbi RBR40 but dont remember the admin password.  I was able to login to the password recovery but the answers to the security questions appear not to be correct. How can I get into my router for updates?

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ekhalil
Master

Re: Orbi RBR40 - cannot login and security questions fail. What do I do?

I think that your only way out of this is to do a factory reset.

  1. Make sure your Orbi device is powered on.
  2. Using a paper clip or similar object, press and hold the Reset button until the Power LED on your Orbi device blinks amber. 
    https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
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