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Orbi RBR50 Armor panel not activated after reset V2.5.1.16

spewak
Luminary

Orbi RBR50 Armor panel not activated after reset V2.5.1.16

I updated firmware on my RBR50 and now have the dreaded Armor panel not activated despite the opposite being true. I need assistance to rectify this situation. Tried searching and looking in the Orbi app and Armor app. The only thing that I can  think would be a detriment is that I have my Netgear account and my routers' registration under two different emails. Am lost.

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FURRYe38
Guru

Re: Orbi RBR50 Armor panel not activated after reset V2.5.1.16

Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.


@spewak wrote:

I updated firmware on my RBR50 and now have the dreaded Armor panel not activated despite the opposite being true. I need assistance to rectify this situation. Tried searching and looking in the Orbi app and Armor app. The only thing that I can  think would be a detriment is that I have my Netgear account and my routers' registration under two different emails. Am lost.


 

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