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Forum Discussion
Skyeclad
Jan 08, 2019Tutor
Orbi RBR50 + Sats refusing some device connections(ecobee & tplink Kasa Cams)
For about 8 months now I've had tremendous success with the Orbi and its 2 satellites. The number of devices simultaneously connected to the network number in the 30's. For 8 months, I've had no issu...
- Jan 09, 2019Ok, I backed up my settings, reset the router and restored the settings and voila, I am now able to connect my Kasa Cams! So, I guess the problem was that something just went haywire and it needed to be fully reset to get back to working again.
Skyeclad
Jan 08, 2019Tutor
randomousity wrote:
I'm going to take this in a completely different direction and ask whether you have access control enabled (under advanced > security > access control), and, if so, whether you have the access rule set to allow or block new devices? There are issues with access control on this firmware version that can cause allowed devices to be erroneously blocked. Check the settings, and if access control is enabled, check whether the problem devices are listed as blocked. You can try changing them to allowed, but you may need to either set the default rule to allow new devices, or, failing that, disable access control altogether.
Hopefully, this will be resolved in future firmware updates. If you've checked, or access control is disabled, then disregard. It's just something that occurred to me that I haven't seen mentioned so far in this thread.
Thank you for considering this. It looks like all new devices are allowed and nothing seems to be blocked at the device level.
Skyeclad
Jan 09, 2019Tutor
Ok, I backed up my settings, reset the router and restored the settings and voila, I am now able to connect my Kasa Cams! So, I guess the problem was that something just went haywire and it needed to be fully reset to get back to working again.
- FURRYe38Jan 09, 2019Guru - Experienced User
Somethings this can happen. Way a reset and restore is a good thing. Glad you got it working. Thanks for letting us know. Mark this as solved so others will know.
Enjoy. :smileywink:
Skyeclad wrote:
Ok, I backed up my settings, reset the router and restored the settings and voila, I am now able to connect my Kasa Cams! So, I guess the problem was that something just went haywire and it needed to be fully reset to get back to working again.