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Re: Orbi RBR50 Slow WiFi

LuisJAbellon
Aspirant

Orbi RBR50 Slow WiFi

xfiniti Xfi modem/router in bridge mode, service is 600 Mbps

RBR50 with one satellite in router mode connected to modem via Cat6 cable.

 

Doing speed test with Samsung S10  via Ookla app I get 250-290 Mbps

 

Orbi app shows  v2.3.5.30

 

Why am I not getting full speed?

 

if I turn on WiFi on Xfi and connect to it with my Samsung S10, doing a speed test with Ookla app I get 560-600 MBps.

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 17
FURRYe38
Guru

Re: Orbi RBR50 Slow WiFi

Has a factory reset and setup from scratch been performed since last FW update? Power OFF The ISP modem for 30 seconds then back on then walk thru the setup wizard after doing a factory reset?

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Be sure your connected to the RBR when wireless speed testing. Turn off the RBS temporarily.

Download WiFi sweetpots on your phone to check to see the connection rate of your phone connected to the RBR. This shows just the connetion rate only. Not a speed of data flow. 


@LuisJAbellon wrote:

xfiniti Xfi modem/router in bridge mode, service is 600 Mbps

RBR50 with one satellite in router mode connected to modem via Cat6 cable.

 

Doing speed test with Samsung S10  via Ookla app I get 250-290 Mbps

 

Orbi app shows  v2.3.5.30

 

Why am I not getting full speed?

 

if I turn on WiFi on Xfi and connect to it with my Samsung S10, doing a speed test with Ookla app I get 560-600 MBps.

 

 


 

 

Message 2 of 17
Retired_Member
Not applicable

Re: Orbi RBR50 Slow WiFi


@LuisJAbellon wrote:

xfiniti Xfi modem/router in bridge mode, service is 600 Mbps

RBR50 with one satellite in router mode connected to modem via Cat6 cable.

 

Doing speed test with Samsung S10  via Ookla app I get 250-290 Mbps

 

Orbi app shows  v2.3.5.30

 

Why am I not getting full speed?

 

if I turn on WiFi on Xfi and connect to it with my Samsung S10, doing a speed test with Ookla app I get 560-600 MBps.

 

 


I see 2 problems here:

 

xfiniti Xfi modem/router in bridge mode,  & Orbi app shows  v2.3.5.30

Message 3 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

Yes, reste has been performed.

House is 5000 SqFT and I have coverage throughout

Roter to satelite is 31 feet and I get BLUE connection 

Channels are on auto....will try changing.

Will disconnect satelite fo rnext speed check.

 

Message 4 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

Why is xFi on brdige mode an issue?

Why is teh latest verssion v2.3.5.30 an issue?

Message 5 of 17
Retired_Member
Not applicable

Re: Orbi RBR50 Slow WiFi


@LuisJAbellon wrote:

Why is xFi on brdige mode an issue?

Why is teh latest verssion v2.3.5.30 an issue?


Do a search in this forum.  Numerous posts about problems with v2.3.5.30.  

 

Most will agree IF possible, it's best to run the Orbi router with no other routers.   Do a search.

Message 6 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

ISP modem/router is on bridge and WiFi radios are turned off.

 

Orbi is in router mode.

 

connected with Cat6 cable, 6 feet apart.

 

service is 600 Mbps......speed test max is 300 Mbps, connected to base in the 5 GHz band.

 

i have rebooted both units. 

 

Where red is my speed going?

Message 7 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

If version currently used is a problem, what version should I use?

Message 8 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

The ISP unit is running in bridge mode.

Message 9 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

Hello, Tried everything suggested.......moved ISP router (in bridge mode) 8' appart.....connected to Orbi with Cat6 cable......I see no improvement.

 

Now I have ordered a CAT 8 cable......next will be to use ISP touter as router and Orbi as AP.

 

Any other suggestions?

Message 10 of 17
Retired_Member
Not applicable

Re: Orbi RBR50 Slow WiFi


@LuisJAbellon wrote:

Hello, Tried everything suggested.......moved ISP router (in bridge mode) 8' appart.....connected to Orbi with Cat6 cable......I see no improvement.

 

Now I have ordered a CAT 8 cable......next will be to use ISP touter as router and Orbi as AP.

 

Any other suggestions?


Do you need the ISP router?

Message 11 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

No. I have the ISP router. Wireless and wired connection from ISP router shows speeds of over 500 Mbps. I have 600 Mbps service.

Message 12 of 17
Retired_Member
Not applicable

Re: Orbi RBR50 Slow WiFi


@LuisJAbellon wrote:

No. I have the ISP router. Wireless and wired connection from ISP router shows speeds of over 500 Mbps. I have 600 Mbps service.


Can you run your network WITHOUT the ISP router?

Message 13 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

The ISP Router/Modem is the Gateway to the internet. Running in Bridge mode. Orbi runnig in Router mode.

So, no, I cannot access the internet without it.

Message 14 of 17
LuisJAbellon
Aspirant

Re: Orbi RBR50 Slow WiFi

Anyone, will I get faster wifi speed if I run the RBR50 in AP mode? And allow the ISP Gateway to be the router? Obvisouly, I will turn off the wifi on the ISP Gateway.

Message 15 of 17
FURRYe38
Guru

Re: Orbi RBR50 Slow WiFi

Please give this a try and let us know if the speed improve. Yes configure the ISP modem for router mode with wifi turned OFF and configure the RBR for AP mode. I would leave OFF the RBS for now and just test the RBR alone.


@LuisJAbellon wrote:

Anyone, will I get faster wifi speed if I run the RBR50 in AP mode? And allow the ISP Gateway to be the router? Obvisouly, I will turn off the wifi on the ISP Gateway.


 

Message 16 of 17
Retired_Member
Not applicable

Re: Orbi RBR50 Slow WiFi


@FURRYe38 wrote:

Please give this a try and let us know if the speed improve. Yes configure the ISP modem for router mode with wifi turned OFF and configure the RBR for AP mode. I would leave OFF the RBS for now and just test the RBR alone.


@LuisJAbellon wrote:

Anyone, will I get faster wifi speed if I run the RBR50 in AP mode? And allow the ISP Gateway to be the router? Obvisouly, I will turn off the wifi on the ISP Gateway.


I already suggested this........hey welcome back!


 

Message 17 of 17
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