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Orbi RBR50 doesn't connect to internet after set

DelSol0507
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Orbi RBR50 doesn't connect to internet after set

I recently purchased the Orbi wifi system and had not issue with setup. After set-up, my iphone then my Mac to the Orbi network. After connecting, I tried searching the internet to no avail.  Basically, there appears to be no internet connection.  I am not a tech person and thought this would be an easy set up.

 

If I'm connected to my modem's wi-fi, there is no issue.  I can't login to the Orbi system either.

 

What do I do?  Otherwise, I have to take this system back for a refund.

 

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DarrenM
Sr. NETGEAR Moderator

Re: Orbi RBR50 doesn't connect to internet after set

Hello Delsol0507

Have you been able to connect to the internet? what modem are you connecting to the orbi? 

DarrenM

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