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Orbi RBR50 erroneously shows blocked Devices on Network Map

pcd5502
Guide

Orbi RBR50 erroneously shows blocked Devices on Network Map

See following diagram - blocked devices are accessible online and this error has not auto-corrected with recent firmware update. What's with the odd MAC addresses and erroneous indicators that these wireless devices are "wired".  How can we edit or delete these erroneous items?

 

Thanks in advance for your help fixing this.

 

2017-02-27 Orbi Connected Device Screenshot.jpg

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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Bing-Stroller
Luminary

Re: Orbi RBR50 erroneously shows blocked Devices on Network Map

There are several similar threads across the forum, but no 2 seem to be exactly the same.

In my case I have the weird MAC and a device name I cannot edit but no blocked devices.

However as of yet no one seems to have come up with an explanation or answer.
Message 2 of 3
TomMac
Guru

Re: Orbi RBR50 erroneously shows blocked Devices on Network Map

Don't know why it happens...but I have noticed that when the MAC and wired/wireless are correct, the device isn't Bocked on the access page.

 

In my case , Info appeared correct whan moving from the Sat to the Main router... later in day on the Sat, it had faulty MAC and listed as Blocked ( but device working correctly )

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Message 3 of 3
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