NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

socialworker00's avatar
Sep 20, 2022
Solved

Orbi RBR50 issues

 Hi,   I had my orbi for 6-7 years without any issues. The family and I just got back from a three week vacation and now I'm noticing low speeds 10-28 Mbps. Normal speeds would be 300 Mbps to 600 M...
  • KevinLiT's avatar
    KevinLiT
    Sep 20, 2022

    Hello socialworker00,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are having stability issues with your RBR50 backhaul and implemented the recommended troubleshooting steps to find a solution. 

     

    Please PM the following information so I can endorse you to our support team:

    Name:
    Email:
    Phone Number:
    Device Model:
    Firmware:
    Serial Number:
    Preferred time to be contacted:
    App version:

    Please provide this information as soon as possible!
    I look forward to hearing from you!

    Best,
    Kevin
    Community Team