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Forum Discussion
socialworker00
Sep 20, 2022Tutor
Orbi RBR50 issues
Hi, I had my orbi for 6-7 years without any issues. The family and I just got back from a three week vacation and now I'm noticing low speeds 10-28 Mbps. Normal speeds would be 300 Mbps to 600 M...
- Sep 20, 2022
Hello socialworker00,
Welcome to the NETGEAR Community!
I understand that you are having stability issues with your RBR50 backhaul and implemented the recommended troubleshooting steps to find a solution.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
ekhalil
Sep 20, 2022Master
I think your problem is simply bad wirelesss coverage between the satellites and the router. It can be that new radio interference was introduced in your surrounding while you were away! recommend to do the following, if possible:
- Get the satellites closer to the router or try to remove obstacles in between if possible.
- Activate Daisy Chain as this will allow the satellites to connect to each other rather than just looking for the router.
- If you can use cables between the satellite and the router then please do that.
- If you can use ethernet over powerline to connect the satellites to the router then please do that.
- socialworker00Sep 20, 2022Tutor
Hi,
So i moved the orbi's closer to each other but that didn't work. I then enable daisy chain and all hell broke loose this morning. Once i enable daisy chain the orbi was not able to connect to all three satellites. All three was showing up as disconnected. I worked on the router for about 30 minutes before I decided to give up and disable daisy chain. Once I disable daisy chain then all the satellites started showing back up. I wondering if I need to invest in another MESH system.
Thank You.
- ekhalilSep 20, 2022Master
Wait, wait, wait, Just seen that the UBC1322 is a router with wifi capabilities, this is a problem if Orbi is set in router mode, is it?
This can cause in conflect in IP addressing and can cause the issues that you see with the satellites not connecting when in Daisy Chain.
I have an RBR50 with 8 satellites working perfectly well in Daisy Chain.
You have either to set the UBC1322 to bridge mode (https://www.melita.com/help/internet/connection-setup/setting-up-your-wireless-modem-to-router-bridged-mode/ubee-modem/setting-the-ubee-wireless-modem-to-bridge-router-mode/) or set Orbi into AP mode.
- KevinLiTSep 20, 2022NETGEAR Moderator
Hello socialworker00,
Welcome to the NETGEAR Community!
I understand that you are having stability issues with your RBR50 backhaul and implemented the recommended troubleshooting steps to find a solution.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team