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Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

Jaroslaw
Guide

Orbi RBR50 rebootnig problem FW V1.12.0.18

First time I must say that I am dissapointed with Netgear product 😞

Orbi RBR50 keeps rebootnig at random times, works very unstable - have on both main and satelitte latests FW - 

Speed and stability was alway an isseu ever since I bought that Orbi system...

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 9
DarrenM
Sr. NETGEAR Moderator

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

Hello Jaroslaw

 

Have you tried to factory reset the unit since the upgrade to 1.12.0.18?

 

DarrenM

Message 2 of 9
Retired_Member
Not applicable

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18


@Jaroslaw wrote:

First time I must say that I am dissapointed with Netgear product 😞

Orbi RBR50 keeps rebootnig at random times, works very unstable - have on both main and satelitte latests FW - 

Speed and stability was alway an isseu ever since I bought that Orbi system...


Factory reset won't help... some of us have done it numerous times.  1.11 and 1.12 are just unstable.

Message 3 of 9
Skrymir
Guide

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

I'm getting the random reboots as well with 1.12.0.18.

Message 4 of 9
DarrenM
Sr. NETGEAR Moderator

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

Hello skrymir

 

How often is the unit rebooting? does it happen when you are trying to do something specific on the net?

 

DarrenM

Message 5 of 9
Jaroslaw
Guide

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

Sorry was away for a bit. Yes I did factory reset. Rebooting usually happens when I use apple TV playing movies from ITunes or using Infuse (Kodi like) to play the movies from my local NAS. Another situation when I download something from Internet using Internet Download Manager.

But sometimes Satellite disconnects without any obvious reason…

Message 6 of 9
Jaroslaw
Guide

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

How often? Hmm few times a week I would say - I work so I can observe it more during weekends.

Message 7 of 9
DarrenM
Sr. NETGEAR Moderator

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

Jaroslaw

 

We found a issue with the satellites that will be fixed in the next firmware but do you happen to have any special charters or spaces in your wireless password its a know bug that is causing the satellites some issues?

 

DarrenM

Message 8 of 9
Jaroslaw
Guide

Re: Orbi RBR50 rebootnig problem FW V1.12.0.18

Yes, unfortunately having "smart neighbours" requires from me strong passwords with special characters like “!@#$%^&*” and numbers - no spaces.

Message 9 of 9
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