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Aspirant

Orbi RBR50 unable to change device names

Hello. I have a RBR50. I am unable to change my devices names on my network in the Orbi app and on the Web GUI. Anybody having this issue? I'm close to preforming a factory reset, but I'm looking for any cugestions. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Guru

Re: Orbi RBR50 unable to change device names

There are known device naming issues with v34 thru v40. Last known working version is v30. NG is aware of this issue.

You can try a reset to see if this solves this for you or not.


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK50 v2.7.0.70(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 2 of 6
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Aspirant

Re: Orbi RBR50 unable to change device names

My firmware version is 2.5.0.38

Message 3 of 6
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Sensei

Re: Orbi RBR50 unable to change device names

Alas, if device naming is important to you, the only solution is to download the 2.3.5.30 release from Netgear support, unzip the router and satellite files, and then do a manual firmware update using the Orbi web interface.  So sad.

 

If you are willing to ignore device names, you may be able to avoid the pain.

I love my Orbi.
Message 4 of 6
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Guru

Re: Orbi RBR50 unable to change device names

V38 would be included in this problem. 


@BriantheBoot wrote:

My firmware version is 2.5.0.38


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK50 v2.7.0.70(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 5 of 6
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Guru

Re: Orbi RBR50 unable to change device names

FYI:

https://community.netgear.com/t5/Orbi/Firmware-v2-5-1/m-p/1837488/highlight/true#M78401


@BriantheBoot wrote:

Hello. I have a RBR50. I am unable to change my devices names on my network in the Orbi app and on the Web GUI. Anybody having this issue? I'm close to preforming a factory reset, but I'm looking for any cugestions. 


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK50 v2.7.0.70(AP Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK853, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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