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Re: Orbi RBR50

lfd346
Aspirant

Orbi RBR50

My Orbi keeps loosing connection. I thought this was fixed after the last firmware update but it has started again. Any help with this would be appreciated. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 5

Re: Orbi RBR50

Losing connection in what way?  Wifi? Wired? Internet?

 

It might help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

Message 2 of 5
FURRYe38
Guru

Re: Orbi RBR50

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last update?

Message 3 of 5
lfd346
Aspirant

Re: Orbi RBR50

Thanks for replying, nut for whatever reason my app said my system was disconnected. I was accessing from my mobile , but when i got home everthing was fine. reloaded my app and seems to be working? Thanks

Message 4 of 5
FURRYe38
Guru

Re: Orbi RBR50

Please give feedback to the question presented...maybe something going on with app as well. 

Message 5 of 5
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