Orbi RBS20

[Sheelerp]

Husband has dementia and has forgotten our Orbi password, how can I reset password?

[plemans]

You can try password recovery. 

https://kb.netgear.com/24220/How-do-I-recover-my-NETGEAR-admin-password-using-the-password-recovery-...

if that doesn't work (or wasn't setup or don't know the answers) then you'd need to factory reset to get back in. 

[michaelkenward]

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@Sheelerp wrote:
Husband has dementia and has forgotten our Orbi password, how can I reset password?

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Did you check that he actually changed it and the default password (password) doesn't work?

You never know, some people never get round to changing it, although newer devices force that on us.