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Orbi RBS40 Bricked after Automatic Firmware Update.

AndyGreenleaf
Aspirant

Orbi RBS40 Bricked after Automatic Firmware Update.

I noticed that one of my 2 RBS40 stopped working.  I then looked and saw that the RBR40 and the working RBS40 had auto updated the firmware.  I thought I had auto update turned off, but I digress.  The attempt to upgrade this RBS40 to the new firmware V2.2.1.210 appears to have bricked my satelite.  I have tried the manual TFTP upgrade for that unit multiple times, using both a Mac and a PC. Nothing seems to unbrick this unit.  Suggestions?  Netgear support, should this be RMA'd?

Model: RBS40| Orbi AC2200 Tri-band WiFi (Add-on Satellite)
Message 1 of 4
FURRYe38
Guru

Re: Orbi RBS40 Bricked after Automatic Firmware Update.

Probably best to contact NG support and ask for an RMA.

@Christian_R

Message 2 of 4
AndyGreenleaf
Aspirant

Re: Orbi RBS40 Bricked after Automatic Firmware Update.

Unfortunately, because I bought the product over a year ago, I can't get support to talk to me.  Not sure how I might go about that.

Message 3 of 4
FURRYe38
Guru

Re: Orbi RBS40 Bricked after Automatic Firmware Update.

Send a PM to @Christian_R and see if he can help you. Good Luck. 

 

Message 4 of 4
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