Orbi Router RBR50 keeps dropping connection

Hi there, purchased my Orbi Router RBR50v2 router and 1 Satellite in July 2020. Its has been working great until 2 weeks ago and now drops connection everyday. I am forced to do a restart daily which is getting fustrated.


I noticed a few discussions on this community but most of the solutions provided go over my non technical brain.


Could anyone please explain to me how i resolve this without me getting lost in technical  wording i simply do not understand!!! 


thank you in advance 




Message 1 of 2

Re: Orbi Router RBR50 keeps dropping connection

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


Was Firmware upated recently? 

Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?


Do you have Armor or Circle enabled? 



My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation